computer gurus...no sound problem - TriStateTuners.com :: Home of Tristate Auto Enthusiast

olmytsi · 11-23-2005, 09:29 PM

I have a toshiba satellite 1905-s301 laptop running windows xp home edition. Since a few hours ago, i get no sound. I did some investigating and i found that my sound device (Crystal WDM audio codec)has an error. I went to the toshiba website and downloaded it and reinstalled it and after the install, the laptop shut off and kept shutting off on start up. It is miraculously not shutting off anymore but if i try to play a video or mp3, it shuts off.

Anyone experience this? If so, how can i fix it? My system restore doesn't work either so thats not an option. I would like to avoid rebooting my computer because i have lots of important files.

Any help is appreciated

Thanx

T

2point4DSM · 11-23-2005, 09:56 PM

This is what happens when you go to those dirty sites, lol. Probably got a virus.

Hopefully someone can truly help you and not just be a wise-acre, like me.

igo4bmx · 11-23-2005, 10:02 PM

corrupt driver maybe?
restart in safe mode (keep pressing f8 while it boots up)
then reinstall the latest driver...

first uninstall what was there..

EzEddie · 11-24-2005, 01:42 AM

go to start->all program->accessories->system tools->system restore and try to restore the settings back to a date before the problem occurred.

WhiteXFire · 11-24-2005, 02:58 AM

There are only a couple of things that cause Windows XP to restart like that. If there's actually a physical error with the card, or the computer is overheating, it may shut down. However, the automatic restarts are usually caused by a setting in windows on how to handle system failures. Right-click My Computer, go to Properties, click on the Advanced tab, click Settings under "Startup and Recovery" and make sure "Automatically restart" under System failure is unchecked.

As for the error with the card, I need a little more info to figure out what it could be. Do you know what error it was saying when you checked it, or if it said there was a conflict? When you reinstalled it, did you uninstall/reinstall the device(hardware) or did you simply click on reinstall drivers. Were you listening to anything when it failed?

criz · 11-24-2005, 12:50 PM

good solutions above... is the problem still occuring?

olmytsi · 11-24-2005, 01:29 PM

Sorry my computer wouldnt even stay on. Wil, you are right, i have been on gangbanglessons alot lately

It is definitely a corrupt driver issue because i uninstalled it and then the computer detects it automatically as new hardware but when i go to install it, it has the same code it had before i uninstalled it, "code 10...could not start device".
The computer shuts off when i try to play a windows media player file or even sometimes when i try to access a website (this is all ever since i lost sound yesterday). I tried unistalling windows media player but it shuts off as soon as i click remove in the remove programs in control panel. (but this has been going on for a lil while)
The computer did not fail while i was listening to something...i just went to watch a vid i downloaded and i realized there was no sound. Restarted it and still nothing. SO i went to device manager and there is a yellow triangle with exclamation point on the "Crystal WDM audio codec" and thats what i tried unistalling and reinstalling but no fix.
Also, my system restore works up until it tries to restore and then it restarts and says windows could not restore to an earlier time.

I just unchecked the "restart automatically under system failure".

Oh yeah i evrytime the computer shuts off, it has that blue screen with a bunch of stuff writen on it but i have no time to read it since it shuts off. Hopefully this will prevent it from shutting off and i can read what it says.

Thanx alot for the help

Happy Thanksgiving

T

Bizee · 11-24-2005, 01:42 PM

yo t, give me the ****ing computer already, ill fix it for you.

b

:-)

WhiteXFire · 11-24-2005, 02:16 PM

Quote:

Originally Posted by olmytsi

I just unchecked the "restart automatically under system failure".

Oh yeah i evrytime the computer shuts off, it has that blue screen with a bunch of stuff writen on it but i have no time to read it since it shuts off. Hopefully this will prevent it from shutting off and i can read what it says.

Thanx alot for the help

Happy Thanksgiving

T

Right, when you uncheck the automatic restarts, it'll blue screen instead of automatically restarting, allowing you to further diagnose the problem. Like I said before, try completely uninstalling the hardware profile for anything related to the sound card, then reinstalling with the latest drivers. Unfortunately, it sounds like the chip or something related might simply be bad, which sucks because I'm pretty sure that motherboard has integrated sound (the chip soldered directly onto the board).

olmytsi · 11-25-2005, 03:05 PM

Ok i reformatted the laptop and its back to day 1 settings and the problem is still there so i think it will require physical intervention.

Thanks to all who helped!

11-23-2005, 09:29 PM	#1
olmytsi Tri-State Post Whore Join Date: Feb 2005 Location: Los Angeles Member #159 My Ride: 99 Lexus SC300 iTrader: (2)	computer gurus...no sound problem I have a toshiba satellite 1905-s301 laptop running windows xp home edition. Since a few hours ago, i get no sound. I did some investigating and i found that my sound device (Crystal WDM audio codec)has an error. I went to the toshiba website and downloaded it and reinstalled it and after the install, the laptop shut off and kept shutting off on start up. It is miraculously not shutting off anymore but if i try to play a video or mp3, it shuts off. Anyone experience this? If so, how can i fix it? My system restore doesn't work either so thats not an option. I would like to avoid rebooting my computer because i have lots of important files. Any help is appreciated Thanx T

11-23-2005, 09:56 PM	#2
2point4DSM Tri-State Post Whore Join Date: Jun 2005 Member #505 My Ride: 08 Sienna Limited AWD, 07 John Deere riding mower, 03 Honda Pilot, 92 GSX iTrader: (0)	This is what happens when you go to those dirty sites, lol. Probably got a virus. Hopefully someone can truly help you and not just be a wise-acre, like me. __________________ - Wil 08 Sienna, limited AWD w/ laser guided cruise control, FTMFW!

11-23-2005, 10:02 PM	#3
igo4bmx Tri-State Post Whore Join Date: Jun 2005 Location: Under the bar... Member #592 My Ride: 2009 Audi A3 Quattro, 2008 BMW X5, 2003 WW Evo8, 2000 Turbo SOHC Civic iTrader: (1)	corrupt driver maybe? restart in safe mode (keep pressing f8 while it boots up) then reinstall the latest driver... first uninstall what was there.. __________________ BOOST doesn't get you laid. Roofies and some creativity does however Tuned by some white dude @ a shopwithbigtrucks.com "You get what you pay for" - thanks captain obvious, unless you bought rotas and received volks.

11-24-2005, 02:58 AM	#5
WhiteXFire Tri-State Post Whore Join Date: Apr 2005 Location: Langhorne, PA Member #305 My Ride: 2007 Infiniti G35x, 2008 MB SLK55 AMG iTrader: (0)	There are only a couple of things that cause Windows XP to restart like that. If there's actually a physical error with the card, or the computer is overheating, it may shut down. However, the automatic restarts are usually caused by a setting in windows on how to handle system failures. Right-click My Computer, go to Properties, click on the Advanced tab, click Settings under "Startup and Recovery" and make sure "Automatically restart" under System failure is unchecked. As for the error with the card, I need a little more info to figure out what it could be. Do you know what error it was saying when you checked it, or if it said there was a conflict? When you reinstalled it, did you uninstall/reinstall the device(hardware) or did you simply click on reinstall drivers. Were you listening to anything when it failed? __________________ Just enjoying the ride. To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. 2004 Chrysler Crossfire - Gone 2007 Infiniti G35x Sedan - To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. 2008 Mercedes-Benz SLK55 AMG - To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures.

11-24-2005, 12:50 PM	#6
criz Tri-State Post Whore Join Date: Dec 2004 Location: levittown, pa Member #5 My Ride: 2008 Subaru WRX STi iTrader: (0)	good solutions above... is the problem still occuring? __________________ 2008 WRX STi - The next episode 2004 WRX STi Stage 2 - traded in To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. xbox live: criztoph

11-24-2005, 01:42 AM	#4
EzEddie Tri-State Aficionado Join Date: Apr 2005 Location: Southampton, PA Member #377 My Ride: 2013 Infiniti G37x iTrader: (0)	go to start->all program->accessories->system tools->system restore and try to restore the settings back to a date before the problem occurred.

11-24-2005, 01:29 PM	#7
olmytsi Tri-State Post Whore Join Date: Feb 2005 Location: Los Angeles Member #159 My Ride: 99 Lexus SC300 iTrader: (2)	Sorry my computer wouldnt even stay on. Wil, you are right, i have been on gangbanglessons alot lately It is definitely a corrupt driver issue because i uninstalled it and then the computer detects it automatically as new hardware but when i go to install it, it has the same code it had before i uninstalled it, "code 10...could not start device". The computer shuts off when i try to play a windows media player file or even sometimes when i try to access a website (this is all ever since i lost sound yesterday). I tried unistalling windows media player but it shuts off as soon as i click remove in the remove programs in control panel. (but this has been going on for a lil while) The computer did not fail while i was listening to something...i just went to watch a vid i downloaded and i realized there was no sound. Restarted it and still nothing. SO i went to device manager and there is a yellow triangle with exclamation point on the "Crystal WDM audio codec" and thats what i tried unistalling and reinstalling but no fix. Also, my system restore works up until it tries to restore and then it restarts and says windows could not restore to an earlier time. I just unchecked the "restart automatically under system failure". Oh yeah i evrytime the computer shuts off, it has that blue screen with a bunch of stuff writen on it but i have no time to read it since it shuts off. Hopefully this will prevent it from shutting off and i can read what it says. Thanx alot for the help Happy Thanksgiving T Last edited by olmytsi; 11-24-2005 at 01:32 PM.

11-24-2005, 01:42 PM	#8
Bizee Tri-State Addict Join Date: Mar 2005 Location: Philly Member #210 iTrader: (0)	yo t, give me the ****ing computer already, ill fix it for you. b :-) __________________ I love being blown :-)

11-25-2005, 03:05 PM	#10
olmytsi Tri-State Post Whore Join Date: Feb 2005 Location: Los Angeles Member #159 My Ride: 99 Lexus SC300 iTrader: (2)	Ok i reformatted the laptop and its back to day 1 settings and the problem is still there so i think it will require physical intervention. Thanks to all who helped!

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