Why i hate DHL (Pics inside) - TriStateTuners.com :: Home of Tristate Auto Enthusiast

Hando567 · 03-28-2008, 11:33 PM

So i bought a stock PSM scoop off of a member on NASIOC, and heres what i came home to at my garage today. (I do not blame the person i bought the scoop from for this at all FYI)

At this point i said, uh oh, and grabbed the camera before i even opened it. Especially because i heard things loose inside when i picked it up.

So i proceed to open it and find this....

So i contacted the seller, they havent gotten back to me yet, but i basically just wanna know if they had insurance on it and whatnot since i dont blame them for this happening. But then just for fun i decided to try to peice it back together.

Heres how that turned out..

After DHL crushed my box and seemingly had peices fly everywhere, they didnt even have the decency to put all the peices back into the box!!! That is all of the peices i had. I know DHL crushed the box too because it was pretty much encased in tape around the crush zone, and it looks like the DHL tape.

Anyway sorry for the rant, i just thought it was kinda funny, especially since it wasnt a super valuable item, if it was i would be pissed. Ill let you guys know how this works out.

P.S. Use DHL at your own risk, not the first time they have severely damaged an item shipped to me.

VolantGC8 · 03-28-2008, 11:39 PM

That is so unacceptable. I can't believe how crushed that box is and the fact that they can just leave you with that mess without even feeling responsible...I hope you get reimubursed in some way, shape, or form. Sorry to see that.

Hando567 · 03-28-2008, 11:42 PM

haha, thanks, and yeah thats why i took pictures of the box before i even opened it, that way they cant dispute that it was abused. Im surprised the delivery driver even bothered to deliver it though. Not a huge loss even if i dont get reimbursed, the guy only charged me 25 shipped, which is also why im 99% sure its not a scam, because who would try to scam someone out of $25

dnasty2g · 03-28-2008, 11:51 PM

Yea I doubt it was a scam. I woked at UPS and you should see how boxes just get tossed everywhere. If something breaks they just stuff it back in and tape the **** out of it.

Hando567 · 03-28-2008, 11:53 PM

haha, thats exactly what it looks like they did. Ive never actually had a UPS or FedEx shipment get damaged though, well, except once when my mom ran it over because they left it by the garage. lol

james_ls · 03-29-2008, 01:07 AM

That's crazy.

I have NEVER had an issue like that with DHL...

::Knock on wood::

Kevin · 03-29-2008, 02:08 AM

I have always found DHL as my best shipper. I have always received their freight with great care. This is weird. Probably an accident and there is probably no insurance on it so he was like ahh **** it! lol sorry.

ScoobyNubieToo! · 03-29-2008, 05:35 AM

Quote:

Originally Posted by Kevin

I have always found DHL as my best shipper. I have always received their freight with great care. This is weird. Probably an accident and there is probably no insurance on it so he was like ahh **** it! lol sorry.

Same here....we use DHL everyday at my work and my only issue with them is not delivering early Am (10:30 am) shipments until 2:00pm

gpzjack · 03-29-2008, 07:48 AM

dhl is the worst. My brother has had tons of problems with them. Once they sent his packages to the wrong places...then returned them to his house.....by house i mean throwing them on his lawn during a rain storm!!

turbo4g63 · 03-29-2008, 09:04 AM

That would be a claim...they should cover the value of that item

sleepersatty99 · 03-29-2008, 10:34 AM

man that sucks. thats why you should only use DHL for sending papers overnight other then that us UPS "the Brown people" lol

Kevin · 03-29-2008, 11:10 AM

I've have numerous bumpers and side skirts shipped to me DHL and never got a problem. Must be my delivery man!

<3333

wgknestrick · 03-29-2008, 12:08 PM

Cliff (aluchua) had a STI hood shipped to my house via DHL. It looked like the DHL truck got a flat tire and they used the hood as a spare. Every single corner of the hood was completely bent in like the hood was rolled on edge to my house. I don't think he ever was reimbursed for that because they always claim improper packaging. I guess you have to package things in the gas bubble thing they had around the mars lander.

You get what you pay for with DHL, and they will fight you tooth and nail for any kind of claim. That one incident was enough evidence for me to never use them again.

driftingrx5.7 · 03-29-2008, 12:19 PM

yeah dude i have personally had the same problem with i shipped out a package that was a two part package. the called me and told me to tell them what the second box looked like. i was like what the heck. i asked why and they told me they can't find the package because the label fell off. and the person that was going to get it called me going crazy saying that he got the first package but they can't find the second. they found the package and sent it to him and they didn't even refund us anything! you can call them and tell them the package came destroyed and they will ask for pics and go from there bro! good luck man

05Accent · 03-29-2008, 12:35 PM

yea sorry to hear that.. iv never had a problem with DHL..

Silver04STi · 03-29-2008, 12:36 PM

I think most shipping companys automatically cover anything under $100.

Kevin · 03-29-2008, 12:57 PM

Quote:

Originally Posted by Silver04STi

I think most shipping companys automatically cover anything under $100.

True.

Hando567 · 03-29-2008, 01:11 PM

yeah it is covered to 100 bucks, the seller got back to me. I posted this over on NASIOC too, apparently alot of people over there have had a bunch of the same issues from DHL.

Gorilla Unit 33 · 03-29-2008, 01:33 PM

that sucks, you would have to feel like an ass being a delivery guy and having to hand of a package looking like that to a customer lol

BTW hando do you have a c/f hood? i seen a bug eye just like yours in a glen mills shopping center last night with a c/f hood.

jc8889 · 03-29-2008, 02:14 PM

I always use fedex with insurance, and tracking.

03-28-2008, 11:33 PM	#1
Hando567 Tri-State Addict Join Date: Aug 2007 Location: Glen Mills, PA Member #5454 My Ride: 2006 SGM STI iTrader: (1)	Why i hate DHL (Pics inside) So i bought a stock PSM scoop off of a member on NASIOC, and heres what i came home to at my garage today. (I do not blame the person i bought the scoop from for this at all FYI) At this point i said, uh oh, and grabbed the camera before i even opened it. Especially because i heard things loose inside when i picked it up. So i proceed to open it and find this.... So i contacted the seller, they havent gotten back to me yet, but i basically just wanna know if they had insurance on it and whatnot since i dont blame them for this happening. But then just for fun i decided to try to peice it back together. Heres how that turned out.. After DHL crushed my box and seemingly had peices fly everywhere, they didnt even have the decency to put all the peices back into the box!!! That is all of the peices i had. I know DHL crushed the box too because it was pretty much encased in tape around the crush zone, and it looks like the DHL tape. Anyway sorry for the rant, i just thought it was kinda funny, especially since it wasnt a super valuable item, if it was i would be pissed. Ill let you guys know how this works out. P.S. Use DHL at your own risk, not the first time they have severely damaged an item shipped to me.

03-29-2008, 01:07 AM	#6
james_ls TST Ruined My Life! Join Date: Mar 2006 Location: Warrington Member #1614 My Ride: 1998 Acura Integra LS//VTEC iTrader: (0)	That's crazy. I have NEVER had an issue like that with DHL... ::Knock on wood:: __________________ *Heller Dope* - When the ** is doper than Hellen Keller; it's Heller Dope To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. BUY MY STUFF!** To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures.

03-29-2008, 07:48 AM	#9
gpzjack Tri-State Addict Join Date: Jan 2007 Location: Aston Member #3422 My Ride: 07 Legacy 06 Mazda5 96 Dakota 78 Firebird 03 Kawasaki iTrader: (2)	dhl is the worst. My brother has had tons of problems with them. Once they sent his packages to the wrong places...then returned them to his house.....by house i mean throwing them on his lawn during a rain storm!! __________________ 07 Legacy 06 Mazda5 96 Dakota 78 Firebird 03 Kawasaki To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures.

03-29-2008, 09:04 AM	#10
turbo4g63 Tri-State Post Whore Join Date: Nov 2005 Location: near west chester Member #1057 My Ride: 98' 4runner iTrader: (0)	That would be a claim...they should cover the value of that item __________________ Bill If you guys see a possum...try to kill it, it's not a pet!

03-29-2008, 10:34 AM	#11
sleepersatty99 Tri-State Addict Join Date: Mar 2007 Location: Mayfair Member #4142 My Ride: 99 saturn sl2 iTrader: (0)	man that sucks. thats why you should only use DHL for sending papers overnight other then that us UPS "the Brown people" lol __________________ Im like a rubber band i always bounce back To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. your suffering will be legendary even in HELL!!!!! To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures.

03-28-2008, 11:39 PM	#2
VolantGC8 Tri-State Aficionado Join Date: Oct 2006 Member #2764 My Ride: 01 2.5RS iTrader: (0)	That is so unacceptable. I can't believe how crushed that box is and the fact that they can just leave you with that mess without even feeling responsible...I hope you get reimubursed in some way, shape, or form. Sorry to see that.

03-28-2008, 11:42 PM	#3
Hando567 Tri-State Addict Join Date: Aug 2007 Location: Glen Mills, PA Member #5454 My Ride: 2006 SGM STI iTrader: (1)	haha, thanks, and yeah thats why i took pictures of the box before i even opened it, that way they cant dispute that it was abused. Im surprised the delivery driver even bothered to deliver it though. Not a huge loss even if i dont get reimbursed, the guy only charged me 25 shipped, which is also why im 99% sure its not a scam, because who would try to scam someone out of $25

03-28-2008, 11:53 PM	#5
Hando567 Tri-State Addict Join Date: Aug 2007 Location: Glen Mills, PA Member #5454 My Ride: 2006 SGM STI iTrader: (1)	haha, thats exactly what it looks like they did. Ive never actually had a UPS or FedEx shipment get damaged though, well, except once when my mom ran it over because they left it by the garage. lol

03-29-2008, 12:19 PM	#14
driftingrx5.7 Tri-State Post Whore Join Date: Dec 2006 Location: Poconos PA Member #3099 My Ride: 88 rx5.7 iTrader: (0)	yeah dude i have personally had the same problem with i shipped out a package that was a two part package. the called me and told me to tell them what the second box looked like. i was like what the heck. i asked why and they told me they can't find the package because the label fell off. and the person that was going to get it called me going crazy saying that he got the first package but they can't find the second. they found the package and sent it to him and they didn't even refund us anything! you can call them and tell them the package came destroyed and they will ask for pics and go from there bro! good luck man __________________ my v8 rx7build To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures.

03-29-2008, 12:36 PM	#16
Silver04STi Tri-State Addict Join Date: Jan 2005 Location: NJ Member #94 My Ride: 2005 Legacy GT iTrader: (0)	I think most shipping companys automatically cover anything under $100. __________________ - Kevin

03-29-2008, 01:11 PM	#18
Hando567 Tri-State Addict Join Date: Aug 2007 Location: Glen Mills, PA Member #5454 My Ride: 2006 SGM STI iTrader: (1)	yeah it is covered to 100 bucks, the seller got back to me. I posted this over on NASIOC too, apparently alot of people over there have had a bunch of the same issues from DHL.

03-29-2008, 01:33 PM	#19
Gorilla Unit 33 TST Ruined My Life! Join Date: Jun 2005 Location: Where do you live? Member #532 My Ride: Fly Mosca II w/pegs LOLZ iTrader: (7)	that sucks, you would have to feel like an ass being a delivery guy and having to hand of a package looking like that to a customer lol BTW hando do you have a c/f hood? i seen a bug eye just like yours in a glen mills shopping center last night with a c/f hood. __________________ find me here: gorillaunit33.wordpress.com

03-29-2008, 02:14 PM	#20
jc8889 Tri-State Post Whore Banned Join Date: Feb 2005 Location: Philly area Member #145 iTrader: (7)	I always use fedex with insurance, and tracking.

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