Rust on new car.. More rust.. - Page 2 - TriStateTuners.com :: Home of Tristate Auto Enthusiast

Chris215 · 10-21-2008, 10:38 PM

Quote:

Originally Posted by Eclipse GSX 61

That is a shame. Trust me because I have worked at a dealership that they will be complete assholes about it. They like to jew you out of every dollar and not pay for it themselves. So my tip to you is be persistent especially if it is covered under warranty and do not let them take advantage of you.

alright, I'll try my best and if it doesn't work out I'm going to contact SOA.

Oakes · 10-21-2008, 10:39 PM

Quote:

Originally Posted by SlideWayzS13

I work at inifiniti at night detailing cars and we had to stop using a certain type of tire shine on the new cars because it had a weird type of silicone in it that made little fish eye bubbes in the paint when it came in contact with it....just thought Id mention

Silicone ruins paint and body work when it is fresh. Considering it takes 3 months for paint to cure, the new Infiniti's you were getting were probably shipped straight from the dealership. So if you got a silicone based product that was strong enough, it could have been baking the paint if it wasn't already protected. Such as wax/teflon/zylon/colinite/whatever Infiniti may use.

I also work as a detailer at a dealership with a body shop. Any new vehicle that may need to be resprayed or any kind of body work, must be washed and made sure NO silicone products are used on the car before it goes in to the body shop. If so, the paint wont adhere, bondo wont adhere, glue wont adhere and so on. It's very touchy.

Eclipse GSX 61 · 10-21-2008, 10:40 PM

Well keep us updated. I'm curious how it will turn out.

tretiak · 10-21-2008, 10:48 PM

black is very easy to spot imperfections hence the reason why u can see all the dents in a black car compared to say a red or white car.

Chris215 · 10-21-2008, 10:49 PM

True, I have so many scratches that randomly appear daily because of this ****ty paint. I sent them an email earlier to schedule an appointment, so I'll update as I hear from them.

SLVRSUBBIEREX · 10-21-2008, 10:51 PM

my car is an 06 and its got 25k on it and the front bumper is a F***ing mess im going tomorrow and if they dont agree to either pay or paint it im going straight to SOA also. subaru paint is rediculous!!!

Chris215 · 10-21-2008, 10:52 PM

Yes, my bumper is the same as well.. a lot of white spots all over the front and I only got this car in April..

Zillon · 10-21-2008, 11:00 PM

Quote:

Originally Posted by SvicksTc

SCION Paint Blows the big one tooo, basically Toyota paint but probably less quality then they use say on the Higher End models

Toyota paint blows in general. You should see the front of my xA.

You'd think Lexus paint was good... yeah, think again. I worked at a Lexus dealer for a year. Combined with ignorant and lazy customers that don't take care of the paint, it's even worse.

They'll probably pull the, 'we're not going to take care of it until there's a hole through the metal' BS that I've heard of some dealers doing. Raise hell.

FazdaGt · 10-21-2008, 11:53 PM

a friend had a similar problem on his 09' lancer... just a few months old and he noticed a rust spot on the roof.

he took it in and they told him it wasn't their problem, he was very persistent but got zero help.

he contacted their traveling paint/ paintless dent guy and he was kind enough to take care of that spot for next to nothing, but the dealership themselves sucked for support.

Honduh · 10-22-2008, 12:49 AM

Most new cars have a rust warranty, to what extent I do not know, but most have a 24-36 month deal I believe

Chris215 · 10-22-2008, 08:05 AM

I'm scheduled to go in on Nov 4, so I'll update when the time come.

arkadyzv · 10-22-2008, 12:01 PM

Quote:

Originally Posted by Chris215

I'm scheduled to go in on Nov 4, so I'll update when the time come.

Subaru black is so bad, its like it leaves SOA without a clear coat. I honestly stopped washing my 05 Impreza after a year because every time I did, there were more and more scratches. Had the rust stuff too on my back quater, at the top near the trunk, dealership (Glanzzman in Jenkintown) told me it was my fault because something must have pushed that area up, thus caused the paint to crack and rust.

Ya cuz I roll around with dead hookers in my truck all the time. I ended up just touching that area up.

coleycole · 10-22-2008, 02:29 PM

If there is not a warranty on the paint there is still a good chance the dealer will make it right for you if you make a big enough stink about it. How long ago did you buy the subaru and did you receive a Survey in the mail asking about your experience there. If so don't send the survey in until you have spoken with them, dealerships will be more inclined to give you what you want if they know the survey hasn't come in yet. Dealers are paid on customer satisfaction from the manufacturer so a real bad survey can cost them hundreds of thousands of dollars. Use that as a barganing point.

ThatTealHatch · 10-22-2008, 03:55 PM

Quote:

Originally Posted by coleycole

If there is not a warranty on the paint there is still a good chance the dealer will make it right for you if you make a big enough stink about it. How long ago did you buy the subaru and did you receive a Survey in the mail asking about your experience there. If so don't send the survey in until you have spoken with them, dealerships will be more inclined to give you what you want if they know the survey hasn't come in yet. Dealers are paid on customer satisfaction from the manufacturer so a real bad survey can cost them hundreds of thousands of dollars. Use that as a barganing point.

that survey comes at the most a week after purchase. my advise to you (im a sales rep for acura) is to speak with the sales rep who sold you the car, and if hes not help go straight to the GM. not the service manager, sales manager. the GENERAL manage. make it a huge deal if they dont cooperate. start off subtle and if your not getting help then turn into a dick.

Spocknasty · 10-22-2008, 03:58 PM

Slidewayz, what brand was the tire shine?

Subaru paint IS the worst. After they would sit on the lot for a few months, acid rain spots would become almost permanently embedded in the paint. We'd have to buff the entire car down for a good hour.

BigWhiteTodd · 10-22-2008, 04:09 PM

i know honda charges cheaper because their cars are know for rust jl freed hooks it up as for subie owners im not sure about the rust i would just complain until they fixed it if i just payed 30 g's for a car and it started to rust it would be fixed or they can have their car and i want my money. IMO....

Oakes · 10-22-2008, 04:13 PM

Listen to egmatt, sales associates are concerned about a their reputation alot more than a service writer. General manager will almost have to do something about it, especially if you end up having to take it to SOA. Theyre more concerned about their image than the money that might be spent.

Stillen GLE · 10-22-2008, 04:14 PM

you should defintely have your dealer look at that. I remember working at the dealership were i worked at and I happened to be cleaning one of the new H3T and there was a rust spot on top of the roof it ended up being a manufacture defect.

twastheglow · 10-22-2008, 04:14 PM

Quote:

Originally Posted by Nick'06

Theyre more concerned about their image than the money that might be spent.

Agreed...as they should be.

RBrum · 10-22-2008, 04:53 PM

Quote:

Originally Posted by arkadyzv

Subaru black is so bad, its like it leaves SOA without a clear coat. I honestly stopped washing my 05 Impreza after a year because every time I did, there were more and more scratches. Had the rust stuff too on my back quater, at the top near the trunk, dealership (Glanzzman in Jenkintown) told me it was my fault because something must have pushed that area up, thus caused the paint to crack and rust.

Ya cuz I roll around with dead hookers in my truck all the time. I ended up just touching that area up.

i dunno man i had a case of redbull in a crate and i banged a dent from the inside barly noticable until it cracked the paint and rusted... sucks

10-21-2008, 10:40 PM	#23
Eclipse GSX 61 Tri-State Post Whore Join Date: Jun 2008 Location: Perkasie, PA Member #7996 My Ride: 14' Mercedes C300 iTrader: (2)	Well keep us updated. I'm curious how it will turn out. __________________ 97 GSX (sold) 05 SRT 4 ACR (sold) 02 RSX

10-22-2008, 02:29 PM	#33
coleycole Tri-State Addict Join Date: May 2008 Member #7902 My Ride: 2004 Nissan 350Z Roadster 6m/t iTrader: (0)	If there is not a warranty on the paint there is still a good chance the dealer will make it right for you if you make a big enough stink about it. How long ago did you buy the subaru and did you receive a Survey in the mail asking about your experience there. If so don't send the survey in until you have spoken with them, dealerships will be more inclined to give you what you want if they know the survey hasn't come in yet. Dealers are paid on customer satisfaction from the manufacturer so a real bad survey can cost them hundreds of thousands of dollars. Use that as a barganing point. __________________ "As you sow, so shall you reap."

10-22-2008, 03:58 PM	#35
Spocknasty Meh Join Date: Oct 2005 Member #986 iTrader: (5)	Slidewayz, what brand was the tire shine? Subaru paint IS the worst. After they would sit on the lot for a few months, acid rain spots would become almost permanently embedded in the paint. We'd have to buff the entire car down for a good hour. __________________ formerly CRXed To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. I <3 JSC Speed and Liquid Powder Coats!

10-22-2008, 04:13 PM	#37
Oakes Tri-State Post Whore Join Date: Apr 2007 Location: West Chester Member #4384 My Ride: 2010 Mercedes Benz E63 AMG iTrader: (0)	Listen to egmatt, sales associates are concerned about a their reputation alot more than a service writer. General manager will almost have to do something about it, especially if you end up having to take it to SOA. Theyre more concerned about their image than the money that might be spent. __________________ Team Oakes: I dont give a ****!

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10-21-2008, 10:48 PM	#24
tretiak Tri-State Addict Banned Join Date: Nov 2006 Location: northampton,pa Member #3010 My Ride: 2001 s10 blazer xtreme iTrader: (0)	black is very easy to spot imperfections hence the reason why u can see all the dents in a black car compared to say a red or white car.

10-21-2008, 10:49 PM	#25
Chris215 Tri-State Addict Join Date: Jun 2007 Location: Philly Member #5115 My Ride: 08 WRX iTrader: (0)	True, I have so many scratches that randomly appear daily because of this ****ty paint. I sent them an email earlier to schedule an appointment, so I'll update as I hear from them.

10-21-2008, 10:52 PM	#27
Chris215 Tri-State Addict Join Date: Jun 2007 Location: Philly Member #5115 My Ride: 08 WRX iTrader: (0)	Yes, my bumper is the same as well.. a lot of white spots all over the front and I only got this car in April..

10-22-2008, 12:49 AM	#30
Honduh Tri-State Post Whore Join Date: May 2006 Member #1977 iTrader: (0)	Most new cars have a rust warranty, to what extent I do not know, but most have a 24-36 month deal I believe

10-22-2008, 08:05 AM	#31
Chris215 Tri-State Addict Join Date: Jun 2007 Location: Philly Member #5115 My Ride: 08 WRX iTrader: (0)	I'm scheduled to go in on Nov 4, so I'll update when the time come.

10-22-2008, 04:09 PM	#36
BigWhiteTodd Tri-State Post Whore Join Date: Sep 2008 Location: North Wales Member #8795 My Ride: 01 camaro iTrader: (0)	i know honda charges cheaper because their cars are know for rust jl freed hooks it up as for subie owners im not sure about the rust i would just complain until they fixed it if i just payed 30 g's for a car and it started to rust it would be fixed or they can have their car and i want my money. IMO....