spyware? wtf bbq. task manager disabled by administrator! help!

[teh DIRT]

new problem. I must have deleted the audio devices because my comp is stuck on mute and volume control doesn't exist anymore. help?

[TROLL]

sounds like you should get your files off of the computer and reformat...

[Vypurr]

^ In my professional opinion, I agree 100%! You will never fix it all. Rolling back to a previous restore point is only a temporary fix to cover up your problem. Get your files off while you still can!

[crazyukrainian]

Originally Posted by TROLL

sounds like you should get your files off of the computer and reformat...

isn't that what i said originally?

btw, it might have been you that messed up the sound, or it might have been the malware; i've heard of one virus that turns sound up to max, disables mute and volume, and plays hardcore porn movies nonstop (imagine getting a call for computer help and hearing that in the background lol)

[Menacing_Gc8]

reboot in safe mode, Run Antivirus and some sort of spyware remover and hijackthis.. Delete The File the Spyware has created ( might be Virtumonde or Zlob ) and reboot and run it all again out of safe mode.. I had something like this before, while in safe mode i deleted the Files the thing had created havent had the problem since.

And forgive me if that sounds confusing..

[05GT]

As far as the task manager and not having permissions, a simple edit of the registry key that contains the permissions will fix that.

Your sound...well that could be from you rolling it back a month, could be because of the virus/spyware.

I can take a look at it for you if you would like to drop it off.

[crazyukrainian]

Originally Posted by 05GT

As far as the task manager and not having permissions, a simple edit of the registry key that contains the permissions will fix that.

last time i dealt with one of these that was blocked off too.... as was EVERYTHING that you could possibly try to use to get around it, short of booting linux onto it and nuking it or reinstalling (and thus also nuking it)

hey, look at the bright side: at least it didnt encrypt your documents and tell you to pay $200 to romanian hackers to get the key to decrypt them (and no, there's no way to get around that one )

[super moose]

re-install audio drivers?

[teh DIRT]

Originally Posted by super moose

re-install audio drivers?

l

duh? sound is back. lulz.

[crazyukrainian]

congratz

[05GT]

Originally Posted by crazyukrainian

last time i dealt with one of these that was blocked off too.... as was EVERYTHING that you could possibly try to use to get around it, short of booting linux onto it and nuking it or reinstalling (and thus also nuking it)

hey, look at the bright side: at least it didnt encrypt your documents and tell you to pay $200 to romanian hackers to get the key to decrypt them (and no, there's no way to get around that one )

I've dealt with it a number of times for different clients. It is possible to remove it. It's a pain, but its possible.