Beware americasprideonline.com NOW RE NAMED AS www.nationalautotools.com:

[jdmwill]

THIS IS EXACTLY WHAT WE ARE DEALING WITH CURRENTLY WITH THIS COMPANY. SO ANYBODY THAT'S OPENING A NEW SHOP BEWARE OF THESE GUYS. THEY STILL OWE US A NEW TIRE CHANGER AND WHEEL BALANCER. REMIND YOU WE SPENT A TOTAL OF $15,000. WITH THEM AND RECEIVED ONLY ABOUT $6,000. OF EQUIPMENT ONLY. PERSONALY MY BROTHER AND I ARE ABOUT TO TAKE A LITTLE TRIP TO MASSACHUSSET.


ok guys on the bottom of the post you'll see a list of known mr.nees rip off companies take note and don't get scam by them.

History of a nightmare, or how America's Pride does business
Watch out for Ampro lifts!!

History of a nightmare, or how America's Pride does business


In mid september of 2007, I ordered a 2 post 10000 lb Ampro lift from America's Pride in Seekonk Ma and paid via bank check. The first lesson in all of this is always pay via credit card, although it will not always protect you I have found out. Prior to paying they spoke as if they had them in stock, although I will not swear they said such a thing. After receiving my check they told me it would be 12 business days, then never returned another phone call for 5 months.

When in mid October I had received no lift and had spent hours on hold and calls to my salesman [Steve Smith] at america's pride went unreturned, I finally told the receptionist that I was going to call the Mass Attorney General. You see, part of the attraction, besides a nice website with lots of helpful pictures, was that they were in my home state, so how bad could they be. Oh brother!

America's Pride's BBB listing was revoked on 1/7:
http://reports.bosbbb.org/Boston/Pub...spx?firm=24193

If the link dies they had 109 complaints in the 36 months preceeding 2/26

Well, some minutes later I got a call from someone saying they were the sales manager[ did not get the name] who quite belligerently 'read me a letter' that said that they had had supply problems since July [what happened to 12 days] and since people had pulled orders and cancelled credit card transactions, they had been forced to change bank accounts[hello, fraud alert] and had no lifts, no money to pay for lifts, and no firm idea when they would have either. Very big attitude, like he somehow deserved my money.

Numerous unanswered phone calls, and a great habit I had never seen in a real company; since they had call ID , they would not answer the phone, just put me straight to hold.

So I called the AG, filled out the online form, filled out the online form for the BBB, picked up the forms for small claims[but didn't file] and contacted the Seekonk police dept. This was, in the end, the key. I emailed and spoke to one of the detectives there, and he said he would stop in, as it wasn't the first time he had heard this, but was under the impression that they always come through in the end.

http://www.seekonkpd.com/Roster.htm

Actually not a bad site for a small town PD. Det P. Was a great help in the end.

Fast forward a bit, some life intervened in my chasing these guys down, beginning of January I started calling again. Same drill.
I saw a craigslist posting with a familiar story line and emailed[one of the people getting this missive] and, yes he had eventually got a lift.

So I did a roadtrip, and got down to Seekonk and checked out Ampro's office at 75 County Rd. Hah! Not so much as a sign at the address listed. No mailbox, nothing. Big sign for 'Mike's Dojo' Mike would be Mike Nees, proprietor of America's Pride. DOJO appears to be upstairs and the offices of AMPRO in the basement. I didn't go in, didn't want to cause a fuss just yet.

http://i99.photobucket.com/albums/l3...6/DCP_0466.jpg

On the way, I called and scammed them into telling me their warehouse address, which, by the way is 13 Conduit st, Central Falls RI

What a dump


http://i99.photobucket.com/albums/l3...3conduitst.jpg

the place defines 'bombed out'

http://i99.photobucket.com/albums/l317/t92006/peek3.jpg

http://i99.photobucket.com/albums/l3...06/peeking.jpg

bottom left is a stack of lifts

Sorry for the clarity, truck driver was nervous and I was trying not to get chased


So I call again, on 1/29, and take notes to show how they treat me:

call 11:45, on hold 31 minutes

redial
straight to hold

hand up redial
answered, hold 9 minutes

redial, straight to hold

redial, answered
straight to voicemail

hangup
redial
hold 2 minutes

hangup
redial,

Answered, and it is actually the infamous Becky, who holds the secrets of who will get product. Wow.

I am told that i will get a call on Friday[this is tuesday] to say what day next week my lift will ship. I'll be holding my breath.
When I come in Wed there is a message on my answering machine from Det. P of Seekonk PD, saying that he had been in to talk with them, and telling me essentially the same story. I am beginning to feel some glimmer of hope.

Friday comes, no call by 3pm, I call, and miracle of miracles, I am put through in a businesslike timeframe to Becky. It is pretty amazing what little visit from a nice man with a badge will do for people's telephone skills. She tells me Wednesday my lift will ship. Needless to say, i will believe it when I see it. She will call me with a tracking number on Wed.

Of course, no call by 4 pm wed, so I call, again told I will have to wait jut a few minutes, and less than 3 minutes later she is on the line. no number yet, but she will call me later from her cell, which of course does not happen.

Thursday, 9:26 AM, for the first time since September, America's Pride calls my office. She gives me a tracking number. Which does not work on Yellow's automated phone system. Arghh

A person at the freight company clears it up, and yes, a package has shipped. Box of rocks? Old tennis shoes? We will find out.

Of course, then Yellow proceeds to juggle the shipment[of course, how could they not] and a 80 mile trip takes till Monday.


http://i99.photobucket.com/albums/l317/t92006/lift.jpg

Of course the shipping frame leaves about a half inch too short to fit a pallet jack under it, probably the same everywhere, Chinese pallet jacks are probably shorter.

So from the bill of lading, this is a National Auto Tools NT9 floor plate lift. Go to their website and it is a 9000 lb lift, available for 300 bucks less, probably would have had it in September! NAT paid the freight too, must pay their rent to Ampro in lifts.

So it is setup and runs, has a car up on it as I type. Has some of the nice features that made me decide on the lift in the first place, but it does not have the wheeled carriage that was originally listed[website apparently has changed] Lesson number two, when you are beginning to doubt a company, save copies of their web pages. I plan on chasing them for the 300 bucks. What the hell.

Now, I consider myself a intelligent consumer, I saw no complaints online when I placed the order[although I did not openly solicit them] Perhaps it was my own arrogance and being sick of people telling me I must buy the most expensive item to get a serviceable product.Hell, my main use for this will be to lift cars less than 2000lbs! the BBB still listed them as acceptable even a month after I ordered. They had an ebay identity[auto-lift-king] had crappy feedback , but very small sample. They still have items listed there and on Amazon.


The saddest thing about it is that I was in no real hurry. If they sent the lift I ordered with some kind of normal customer service I may just have waited. After all, they had much better info online than anyone. Everyone shows just one stock photo of a generic 2 post lift, not real close up pics like AMPRO did. How about trusting the customer, saying, hey we can't get things till January, throw us 500 bucks and we will order on for you? Many would pass, but with a good product, some would not. I run a business, sometimes I have supply issues. They appear unable to act honestly. If I had not enlisted the authorities, would I have a lift at all, even an overpriced cheapo lift? I don't really know.

--------------------------------------

So I found out a lot of fun info.

http://rejournal.com/ne/sections/sal...es/SL/Sept.pdf

Mike Nees bought the warehouse, for 400k at the same time as having no money to ship lifts

He or his associates own the building on County St in Seekonk, some company called 'real relief LLC' address the same has some financial dealings, putting money in, taking it out, I cannot tell, since I am not an expert on registry of deeds documents.


Mr Nees appears to live in neighboring Rehoboth, but I cannot confirm that.

associated websites:

www.fridgesolutions.com
scam? dunno

http://www.sea-plies.com/
trouble? dunno

www.americasprideonline.com
shady? yup

www.carliftswarehouse.com
ditto
www.hvacplace.com
honest? maybe?

www.liftsUSA.com
scammers? you decide

www.e-paintbooths.com
dishonest? can't say

http://www.e-pipebenders.com/
caution

http://www.e-tirechangers.com/
caution

http://www.e-brakelathes.com/
be careful

http://www.wasteoilheat.com/
might be a waste of money

http://www.e-circleoflife.com/
do you really want to wait?

http://www.conveniencerefrigeration.com/
be careful

http://www.gorillahammers.com/
don't be a gorilla

http://www.uniwashers.com/
caution

Any way watch out for Ampro lifts!!!!!!

[TGilb2007]

One problem I see with all of this. All the towns you are lisiting are in Mass. or Rhode Island. If you get to Maine, you are going too far.

[jdmwill]

what really gets me that they use the "made in usa" slogan. but the stuff thay sent me was made in china. i guess they love to put the old bait and switch technic on unsuspecting customers.

IF YOU GUYS WANT TO CUT AND PASTE THIS ON OTHER FORUMS PLEASE DO. THEY DO THIS TO ALOT OF NEW BUSINESSES. THE ATTORNEY GENERAL PFFICE WON'T HELP SO IT'S TIME FOR THE PEOPLE TO ACT UPON ITSELF.

WE HAVE LOST A TON OF BUSINESS BECAUSE OF THIS AND OUR POCKETS ARE RUNNING OUT OF CHANGE TO KEEP US IN BUSINESS.

[jdmwill]

Originally Posted by tgilb2007

one problem i see with all of this. All the towns you are lisiting are in mass. Or rhode island. If you get to maine, you are going too far.

yeah..lol there main office is in maine. But we'll stop at the other ones on the way up there.

[OBEEWON]

Dude sorry to hear! Can you carry in Maine?

[TGilb2007]

Originally Posted by jdmwill

yeah..lol there main office is in maine. But we'll stop at the other ones on the way up there.

Lol.... if you need another hand... I live RIGHT near all the towns mentioned. And Maine is 3 hours from here.

Originally Posted by OBEEWON

Dude sorry to hear! Can you carry in Maine?

IDK the exact laws, but they are more relaxed then other companies.

[jdmwill]

Originally Posted by OBEEWON

Dude sorry to hear! Can you carry in Maine?

nah.. they don't let you across sate lines. i guess i have to get my knuckle game ready.

[jdmwill]

[QUOTE=TGilb2007;978177]Lol.... if you need another hand... I live RIGHT near all the towns mentioned. And Maine is 3 hours from here.



thanx but i couldn't put you in that situation. but direction would help thou.lol

[dragonfly2k3]

call the police again? There must be something you can do to get your ****/money back. That is pretty wack though.

[Nors]

Damn, some companies suck. Probably going to get more companies like this with the economy in the dumps. Hope you can get your stuff/money, thats some BS especially since it hurts small businesses the most.

PS. I hate how you frequently post in big red letters.

edit: actually read the entire thread, glad you got a lift, its ashame it police to force them to actually call a customer.

[sleepersatty99]

ok so what ever happen with the tire machines?
and im glad to see you got lift now. and i hope all is going weel. shot me a pm and let me know whats going

[jdmwill]

ok guys please read the first thread. some of you may know what we have been dealing with these jerks. we still haven't received any of our remaining equipment. we were ready to take a drive up this week to crack some skulls and get what we paid for. but we received news that they changed there name. this way they wont have to refund any money or replace any equipment.



on the first post there is a list of known companies that are part of www.americasprideonline.com which has been renamed www.nationalautotools.com:


stay away from these guys they'll take you for your hard earned money.

[dnasty2g]

That's some ****. So you can't get the rest of your order now? Well, at least not by filing a claim??

I think you should film your trip up there. Something tells me it'll be good lol. And at the least you get a video of you confronting the scum that you could post on the other forums with this story.

[TGilb2007]

If you need directions, stuff to do aside from hunting these guys, or even recommendations on places to crash, lemme know.

[jjm4life]

best of luck fighting this one. sounds like a real bunch of scumbags.

who cares if hes got an office in maine. new england is nothing like PA. when im home in boston i go to the beach for the day in maine, its really not a bad ride. you can be in any state within an hour of boston.

[jdmwill]

well i called earlier and it is the same guys that a delt with before. they told me that they had gotten tooken over by a different company. and that all previous delinquent accounts are NOT going to be taken care off. we involved the district attorny office and they basicly stated it is going to be more expensive to fight this. than just take a lost. i mean what the flock, we have only so much money for the business which is from saving it for the past 8 years. and even the government tells us to just take it.

we are fed up so we are defintely going to raise hell with this shaddy companies. we are going to make it our mission to warn every consumer and car enthusiast not to purchase anything from Mr. Mike Nees rip off companies.

[ImportDPS]

Damn Will, you should of told me something before ordering. Javy knows a guy thats gets the lifts for pretty cheap.

[Eclipse GSX 61]

We should have a big TriState cruise up there and show them how Philly does it!!

[SUPRARICE87]

MAN, THAT'S EVIL, I DIDN'T KNOW YOU GUYS WAS GOING THRU SOME BS LIKE THAT!!!
IF YOU GO DOWN THERE LET ME KNOW!!