Recommend a Montco Subaru Dealer for Tranny Service - TriStateTuners.com :: Home of Tristate Auto Enthusiast

Chair-Force · 06-06-2005, 06:26 PM

I'm looking for a Subaru dealer in the Montco PA area with a good service department. I went to Welsh Subaru twice for tranny work (mainly because I bought my WRX there) and each time they took forever, had an additude towards young people (I'm 21) with modded cars and did shatty work.
Any ideas? My buddy is a tech for a Subaru dealer in Philly said Kennedy Subaru has a decent service department from what he hears.

S4toSTI · 06-08-2005, 09:16 AM

Why not use ur buddy... i am assuming he is at wilkie

Chair-Force · 06-09-2005, 02:15 PM

Dont feel like driving to Philly.

Chair-Force · 06-09-2005, 02:15 PM

Dont feel like driving to Philly.

Aaron · 06-09-2005, 02:39 PM

Reedman now does suby's, still a hike from Montgomery Co. though.

Aaron · 06-09-2005, 02:39 PM

Reedman now does suby's, still a hike from Montgomery Co. though.

Chair-Force · 06-09-2005, 02:52 PM

Reedman is under new ownership, right?

I just dropped off my wrx at John Kennedy Subaru, the service asst manager seemed cool for an old guy.

I hate sitting at home with no car. Now I gotta wait till tomorrow or freaking Monday to get a rental car. Dumb Subaru dealer policies.

Chair-Force · 06-09-2005, 02:52 PM

Reedman is under new ownership, right?

I just dropped off my wrx at John Kennedy Subaru, the service asst manager seemed cool for an old guy.

I hate sitting at home with no car. Now I gotta wait till tomorrow or freaking Monday to get a rental car. Dumb Subaru dealer policies.

88gt · 06-09-2005, 02:52 PM

Colonial Volkswagen Subuaru...in Feasterville

88gt · 06-09-2005, 02:52 PM

Colonial Volkswagen Subuaru...in Feasterville

Chair-Force · 06-09-2005, 05:56 PM

Quote:

Originally Posted by 88gt

Colonial Volkswagen Subuaru...in Feasterville

what the hell is a Feasterville?

Chair-Force · 06-09-2005, 05:56 PM

Quote:

Originally Posted by 88gt

Colonial Volkswagen Subuaru...in Feasterville

what the hell is a Feasterville?

DoubleOughtCel · 06-09-2005, 06:03 PM

It's not in Mont. Co., I can tell you that. It's in Bucks.

DoubleOughtCel · 06-09-2005, 06:03 PM

It's not in Mont. Co., I can tell you that. It's in Bucks.

Chair-Force · 06-13-2005, 09:46 PM

Update:
I called John Kennedy Subaru four days after I dropped it off. They said they didnt hear anything (just Welsh Subaru said) so I went to pick it up. I spoke with the service manager and said every dealer I take it to says they cant hear it. He then went on to basicly tell me that even if they heard the tranny noise, they wouldnt touch it because Welsh worked on the tranny last. So he said to take it back to Welsh, grab a tech and have them hear the noise.
So I drive to Welsh, grab a tech and for once the car made the noise at the dealership. He says its the front diff. He tells that when I took my car for service 6 months ago, which lead to a new tranny, it was denied because it was "abused". (They never told me that) He said the dealership ate the bill and fixed everything. (This explains their negative attitude towards me.) I then informed him that I only owned the car one month prior to the tranny service and I didnt abuse it. (For the record, I never beat that tranny.) He asked me if I bought it used and where from. I said,"I bought it used from your dealership."
He wasnt very sarcastic after that.
So he said to bring it back tomorrow and he would take a more depth look at it. He also said that if it looked abused it might be denied warranty and they wont fix it. So if thats the case, he said to call SoA and bish to them. :thumbdow:
I did find out from the service manager at John Kennedy that Welsh had my car three times for service since August and never once did the safety recall for the seat rail bolt. He said it was againest federal law for them to release the car from service without doing the recall. That maybe useful down the road. ;)

I love Subaru!

Chair-Force · 06-17-2005, 12:23 AM

Update part 39393

The dealer called on Tuesday morning and said the front vicious coupling is about to die. Joe, the service manager, said he would call SoA and see if they will cover the part. I picked up my wrx since even if SoA approved the service, the parts wouldnt be in till Friday.
Its now Thursday night and I havent heard from Welsh Subaru since our talk on Tuesday. So I dont know if its approved or what is going on.
This shizznit never ends!

MuddyREX · 06-17-2005, 08:38 AM

What you are getting is called the run around. I got it from Colonial Subaru in Feasterville before my transmission warranty claim was denied.

Chair-Force · 06-17-2005, 08:43 PM

I called Welsh Subaru today and they informed that they would take the diff apart but if it showed signs of abuse, I'd have to fork the bill for disassembly and reassembly even if I dont want it fixed.

Later, I called SoA and explained my situation to them. The lady pretty much agreed the car was abused by the prior owner but SoA couldn't do anything till the diff was opened. They said what the dealer told me was true. She also said since the dealer is considered a independant franchise of Subaru, I would have to work out the bill issue with Welsh Subaru, not SoA, unless the diff doesnt show signs of abuse. I really dont need them to open it since we all know its broken from abuse by the prior owner so I'm kind of screwed here.
The question is, if I got my lawyer involved, would I just be wasting my time?
A friend of mine who is a tech at Firestone said he would do the replacement for just parts cost but he hasnt work on any Subaru trannys before.

MuddyREX · 06-17-2005, 10:40 PM

Quote:

Originally Posted by Chair-Force

The question is, if I got my lawyer involved, would I just be wasting my time?

Most likely, sonce the diff shows signs of abuse. It doesn't matter if you did it or not, they can not be responsible for someone whipping the crap out of your car.

Chair-Force · 06-18-2005, 03:02 AM

If thats the case, anyone know where I can get the center diff for cheap?
Is the 2002 WRX tranny/diffs the same as other Subaru trannys?

06-06-2005, 06:26 PM	#1
Chair-Force Tri-State Addict Banned Join Date: Mar 2005 Member #278 My Ride: yo st8 driftin, b. iTrader: (0)	Recommend a Montco Subaru Dealer for Tranny Service I'm looking for a Subaru dealer in the Montco PA area with a good service department. I went to Welsh Subaru twice for tranny work (mainly because I bought my WRX there) and each time they took forever, had an additude towards young people (I'm 21) with modded cars and did shatty work. Any ideas? My buddy is a tech for a Subaru dealer in Philly said Kennedy Subaru has a decent service department from what he hears.

06-09-2005, 02:39 PM	#5
Aaron Tri-State Addict Join Date: Feb 2005 Location: Yardley, S. Jersey Member #185 iTrader: (0)	Reedman now does suby's, still a hike from Montgomery Co. though. __________________ Grape Kool-Aid.

06-09-2005, 02:39 PM	#6
Aaron Tri-State Addict Join Date: Feb 2005 Location: Yardley, S. Jersey Member #185 iTrader: (0)	Reedman now does suby's, still a hike from Montgomery Co. though. __________________ Grape Kool-Aid.

06-17-2005, 08:38 AM	#17
MuddyREX Tri-State Post Whore Join Date: Jan 2005 Location: Perkasie, PA Member #82 My Ride: 02 Subaru WRX iTrader: (4)	What you are getting is called the run around. I got it from Colonial Subaru in Feasterville before my transmission warranty claim was denied. __________________ The original, since 1979. <---- 190,000 mile WRX - Gone To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures.

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06-09-2005, 02:15 PM	#3
Chair-Force Tri-State Addict Banned Join Date: Mar 2005 Member #278 My Ride: yo st8 driftin, b. iTrader: (0)	Dont feel like driving to Philly.

06-09-2005, 02:52 PM	#7
Chair-Force Tri-State Addict Banned Join Date: Mar 2005 Member #278 My Ride: yo st8 driftin, b. iTrader: (0)	Reedman is under new ownership, right? I just dropped off my wrx at John Kennedy Subaru, the service asst manager seemed cool for an old guy. I hate sitting at home with no car. Now I gotta wait till tomorrow or freaking Monday to get a rental car. Dumb Subaru dealer policies.

06-09-2005, 02:52 PM	#9
88gt Tri-State Aficionado Banned Join Date: Jun 2005 Member #530 iTrader: (0)	Colonial Volkswagen Subuaru...in Feasterville

06-13-2005, 09:46 PM	#15
Chair-Force Tri-State Addict Banned Join Date: Mar 2005 Member #278 My Ride: yo st8 driftin, b. iTrader: (0)	Update: I called John Kennedy Subaru four days after I dropped it off. They said they didnt hear anything (just Welsh Subaru said) so I went to pick it up. I spoke with the service manager and said every dealer I take it to says they cant hear it. He then went on to basicly tell me that even if they heard the tranny noise, they wouldnt touch it because Welsh worked on the tranny last. So he said to take it back to Welsh, grab a tech and have them hear the noise. So I drive to Welsh, grab a tech and for once the car made the noise at the dealership. He says its the front diff. He tells that when I took my car for service 6 months ago, which lead to a new tranny, it was denied because it was "abused". (They never told me that) He said the dealership ate the bill and fixed everything. (This explains their negative attitude towards me.) I then informed him that I only owned the car one month prior to the tranny service and I didnt abuse it. (For the record, I never beat that tranny.) He asked me if I bought it used and where from. I said,"I bought it used from your dealership." He wasnt very sarcastic after that. So he said to bring it back tomorrow and he would take a more depth look at it. He also said that if it looked abused it might be denied warranty and they wont fix it. So if thats the case, he said to call SoA and bish to them. :thumbdow: I did find out from the service manager at John Kennedy that Welsh had my car three times for service since August and never once did the safety recall for the seat rail bolt. He said it was againest federal law for them to release the car from service without doing the recall. That maybe useful down the road. ;) I love Subaru!

06-17-2005, 12:23 AM	#16
Chair-Force Tri-State Addict Banned Join Date: Mar 2005 Member #278 My Ride: yo st8 driftin, b. iTrader: (0)	Update part 39393 The dealer called on Tuesday morning and said the front vicious coupling is about to die. Joe, the service manager, said he would call SoA and see if they will cover the part. I picked up my wrx since even if SoA approved the service, the parts wouldnt be in till Friday. Its now Thursday night and I havent heard from Welsh Subaru since our talk on Tuesday. So I dont know if its approved or what is going on. This shizznit never ends!

06-17-2005, 08:43 PM	#18
Chair-Force Tri-State Addict Banned Join Date: Mar 2005 Member #278 My Ride: yo st8 driftin, b. iTrader: (0)	I called Welsh Subaru today and they informed that they would take the diff apart but if it showed signs of abuse, I'd have to fork the bill for disassembly and reassembly even if I dont want it fixed. Later, I called SoA and explained my situation to them. The lady pretty much agreed the car was abused by the prior owner but SoA couldn't do anything till the diff was opened. They said what the dealer told me was true. She also said since the dealer is considered a independant franchise of Subaru, I would have to work out the bill issue with Welsh Subaru, not SoA, unless the diff doesnt show signs of abuse. I really dont need them to open it since we all know its broken from abuse by the prior owner so I'm kind of screwed here. The question is, if I got my lawyer involved, would I just be wasting my time? A friend of mine who is a tech at Firestone said he would do the replacement for just parts cost but he hasnt work on any Subaru trannys before.

06-18-2005, 03:02 AM	#20
Chair-Force Tri-State Addict Banned Join Date: Mar 2005 Member #278 My Ride: yo st8 driftin, b. iTrader: (0)	If thats the case, anyone know where I can get the center diff for cheap? Is the 2002 WRX tranny/diffs the same as other Subaru trannys?