Turn 14 Distribution - Customer Service - TriStateTuners.com :: Home of Tristate Auto Enthusiast

Turn14 · 11-29-2011, 09:05 AM

Turn 14 Distribution is a growing company in the automotive performance parts aftermarket. We target modern Japanese imports (70%), diesel pickup trucks (15%), and modern muscle cars (15%). We are a wholesale only distributor that deals in a high volume of transactions acting as a mail order fulfillment center. We were established in 2002 and have been growing since then; currently employing 30 full time staff members. Our company is in growth mode so we need motivated individuals who want to go the extra mile and grow with us. Working at Turn 14 cannot be just a job to pay the bills; it has to be your career focus.

One of the best things about working at Turn 14 is the inside access to the underbelly of the performance parts aftermarket. Customer Service representatives are problem solvers who have to know our processes from top to bottom and be able to take on issues and fix them in a self sufficient manner. We see customer service as a top priority, responding to and resolving issues minute to minute. We are not a massive company with an encyclopedia of answers to draw from when solving problems and pleasing customers so this position takes sound judgment, problem solving, and decision making. Customer service is also seen as a stepping stone position where employees who can handle the responsibility proceed on to other positions in the company in management, sales, purchasing, or marketing. Customer service is Turn 14’s proving ground.

Turn 14 is a technology forward company; presently using all 64-bit computers on a newly renovated gigabit network. All staff members spend 90% of their time on their computers instant messaging, e-mailing, processing orders on the internet, using vendor’s websites, etc. This means computer efficiency is paramount to being successful at Turn 14. If you cannot hold your own working on a computer all day please do not apply. We utilize these programs daily: Outlook, Excel, Internet Explorer, Trillian (Instant Messenger), and our internal accounting program.
Pay will start full time, 40 hours per week, at a competitive rate. Benefits include cost part purchasing, 2 weeks paid Vacation, Health (80% covered by T14), Vision (80% covered by T14), Dental (80% covered by T14), and Matching 401k (up to 4%). Hours will be 9:30am to 6pm with a 30 min lunch break or 9am to 6pm with a 1 hour lunch break Monday through Friday only.

Now that you know more about the position and what it entails please let us know if you are interested in a position in Customer Service at Turn 14 Distribution by sending a cover letter and resume to mhall@turn14.com ; resumes without a cover letter will not be considered. Thank you!

Please direct all comments, questions, or concerns to us via e-mail; thank you. mhall@turn14.com

lownslow95 · 11-29-2011, 10:08 AM

Do you guys have a website to check out? Also, where are you located?

Zaior · 11-29-2011, 10:23 AM

If you guys have a website I will definitely check it out

jpalamar · 11-29-2011, 10:40 AM

Quote:

Originally Posted by Zaior

If you guys have a website I will definitely check it out

It wasn't that hard to Google... http://www.turn14.com/

98GSXdude · 11-29-2011, 12:27 PM

Turn 14 is a great company. They are some of the nicest and easiest to do business with in this industry. Rich always gets me what I need here at the shop the next day, and big thanks to Joe and Matt for all their help as well. If the whole industry was as efficient as them, my daily stress level would be at a 3 instead of an 8.

Turn14 · 12-07-2011, 06:09 PM

Bump!

RightCoast · 12-09-2011, 08:21 PM

Sent ya guys a resume and cover letter on craigslist a few weeks ago..never heard back....

11secdsm · 12-09-2011, 08:22 PM

Definitely a good company to work for....

jspek · 12-09-2011, 11:24 PM

Hmm I think I'm gonna send in my resume

elff · 12-30-2011, 09:45 PM

Out of respect for Chris

We are dealing with this issue privately and I am removing my post

OMGz Turbo · 12-30-2011, 11:36 PM

How about some more details....Can't just say **** like this without more info

Candyman · 12-30-2011, 11:44 PM

Edited

elff · 12-31-2011, 12:25 AM

Out of respect for Chris

We are dealing with this issue privately and I am removing my post

DPancoast · 12-31-2011, 12:39 AM

So.... Why is this not being handled privately as requested in the first place?

You have 51 posts.... does it really make a difference?

elff · 12-31-2011, 12:42 AM

Out of respect for Chris

We are dealing with this issue privately and I am removing my post

Turn14 · 01-03-2012, 04:24 PM

Moderators please close the thread

Thanks

11-29-2011, 09:05 AM	#1
Turn14 Tri-State Training Wheels Join Date: Jan 2011 Location: Montgomeryville, Pennsylvania Member #19447 iTrader: (0)	Turn 14 Distribution - Customer Service Turn 14 Distribution is a growing company in the automotive performance parts aftermarket. We target modern Japanese imports (70%), diesel pickup trucks (15%), and modern muscle cars (15%). We are a wholesale only distributor that deals in a high volume of transactions acting as a mail order fulfillment center. We were established in 2002 and have been growing since then; currently employing 30 full time staff members. Our company is in growth mode so we need motivated individuals who want to go the extra mile and grow with us. Working at Turn 14 cannot be just a job to pay the bills; it has to be your career focus. One of the best things about working at Turn 14 is the inside access to the underbelly of the performance parts aftermarket. Customer Service representatives are problem solvers who have to know our processes from top to bottom and be able to take on issues and fix them in a self sufficient manner. We see customer service as a top priority, responding to and resolving issues minute to minute. We are not a massive company with an encyclopedia of answers to draw from when solving problems and pleasing customers so this position takes sound judgment, problem solving, and decision making. Customer service is also seen as a stepping stone position where employees who can handle the responsibility proceed on to other positions in the company in management, sales, purchasing, or marketing. Customer service is Turn 14’s proving ground. Turn 14 is a technology forward company; presently using all 64-bit computers on a newly renovated gigabit network. All staff members spend 90% of their time on their computers instant messaging, e-mailing, processing orders on the internet, using vendor’s websites, etc. This means computer efficiency is paramount to being successful at Turn 14. If you cannot hold your own working on a computer all day please do not apply. We utilize these programs daily: Outlook, Excel, Internet Explorer, Trillian (Instant Messenger), and our internal accounting program. Pay will start full time, 40 hours per week, at a competitive rate. Benefits include cost part purchasing, 2 weeks paid Vacation, Health (80% covered by T14), Vision (80% covered by T14), Dental (80% covered by T14), and Matching 401k (up to 4%). Hours will be 9:30am to 6pm with a 30 min lunch break or 9am to 6pm with a 1 hour lunch break Monday through Friday only. Now that you know more about the position and what it entails please let us know if you are interested in a position in Customer Service at Turn 14 Distribution by sending a cover letter and resume to mhall@turn14.com ; resumes without a cover letter will not be considered. Thank you! Please direct all comments, questions, or concerns to us via e-mail; thank you. mhall@turn14.com Last edited by Turn14; 02-13-2012 at 02:59 PM.

11-29-2011, 12:27 PM	#5
98GSXdude Tri-State Addict Join Date: Feb 2005 Location: Long Island Member #155 iTrader: (2)	Turn 14 is a great company. They are some of the nicest and easiest to do business with in this industry. Rich always gets me what I need here at the shop the next day, and big thanks to Joe and Matt for all their help as well. If the whole industry was as efficient as them, my daily stress level would be at a 3 instead of an 8. __________________ 2014 VW Jetta 1.8T C6 Z06 Supercharged 350Z E36 M3 Ex's: E46 M3, 350Z, 300ZX TT, E39 M5, 1G GSX, 2G GSX

12-09-2011, 08:22 PM	#8
11secdsm Tri-State Post Whore Join Date: May 2007 Location: Warrington, PA Member #4914 My Ride: '15 F150, '11 535xi, '95 M3, '04 Wrangler iTrader: (2)	Definitely a good company to work for.... __________________ -Chris 1995 M3 LS6 swapped 1991 Eclipse auto- 725whp - 5.93@122 1/8 \|\| 9.14 @ 151 2006 Evo IX- 609whp-> (2.3L) \|\| 11.19 @ 128 ->(stock 2.0) SOLD 1997 Supra- 670whp- 10.91 @ 139 SOLD

12-30-2011, 09:45 PM	#10
elff Tri-State Aficionado Join Date: Jul 2011 Member #21338 iTrader: (0)	Out of respect for Chris We are dealing with this issue privately and I am removing my post __________________ Say hello to To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. my 2016 Alfa Romeo 4C Last edited by elff; 12-31-2011 at 02:01 AM.

12-30-2011, 11:36 PM	#11
OMGz Turbo Tri-State Post Whore Join Date: Dec 2006 Location: Ltown Member #3108 My Ride: 01' WS6..That whistles...01' Explorer 5.slow iTrader: (0)	How about some more details....Can't just say ** like this without more info __________________ loading HATERS.....99% ████████████████] NO ONE CARES ABOUT BEING TTT APPROVED**

11-29-2011, 10:23 AM	#3
Zaior Tri-State Addict Join Date: Oct 2011 Location: Springfield, PA Member #21850 My Ride: 2000 Toyota Solara SLE iTrader: (1)	If you guys have a website I will definitely check it out

12-07-2011, 06:09 PM	#6
Turn14 Tri-State Training Wheels Join Date: Jan 2011 Location: Montgomeryville, Pennsylvania Member #19447 iTrader: (0)	Bump!

12-09-2011, 08:21 PM	#7
RightCoast Noob-Jersey Join Date: Oct 2011 Location: doylestown pa Member #21891 My Ride: 2004 350z iTrader: (0)	Sent ya guys a resume and cover letter on craigslist a few weeks ago..never heard back....

12-30-2011, 11:44 PM	#12
Candyman Tri-State Training Wheels Join Date: Jun 2006 Member #2124 iTrader: (1)	Edited Last edited by Candyman; 12-31-2011 at 03:51 PM.

12-31-2011, 12:25 AM	#13
elff Tri-State Aficionado Join Date: Jul 2011 Member #21338 iTrader: (0)	Out of respect for Chris We are dealing with this issue privately and I am removing my post __________________ Say hello to To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. my 2016 Alfa Romeo 4C Last edited by elff; 12-31-2011 at 02:00 AM.

12-31-2011, 12:42 AM	#15
elff Tri-State Aficionado Join Date: Jul 2011 Member #21338 iTrader: (0)	Out of respect for Chris We are dealing with this issue privately and I am removing my post __________________ Say hello to To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. my 2016 Alfa Romeo 4C Last edited by elff; 12-31-2011 at 02:02 AM.

01-03-2012, 04:24 PM	#16
Turn14 Tri-State Training Wheels Join Date: Jan 2011 Location: Montgomeryville, Pennsylvania Member #19447 iTrader: (0)	Moderators please close the thread Thanks

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