360 issue, and what MS told me today...

[TGilb2007]

Ok, so 360 #2 is now dead.... red ring o' death...

So, being as that I wanted MS to take care of this (that, and my gamestop warrenty was up), I decided to call the fine folks on XBox support, and get an RMA for the unit. Well, besides useless menu navagation, their customer service reps were very unhelpful (well, the first one. the second one was only needed since the RMA couldnt be processed at first due to network upgrades).

So, troubleshooting the unit with the rep, going over added devices and such, he asked how everything was hooked up. Ok, fine, thats normal (at APC, we ask questions about enviornment conditions too). Well, he blamed, of all things, my componet cables. Now, these are the ones that ship with the unit, and this same configuration has been used for about 15 months.

Ive learned a bit about power surges, and the damage it can do (also, its not always right off the bat, sometimes its later on that its noticable), but for some reason, blaming the HD cables for this is just plain silly. I know there are a lot of hardware defects in the unit, and sadly, this is the only console I own, and the only one I want to own.

Anyone hear of this???

**Cliff notes: Dont like dealing with XBox support, blamed some random peice of equip that i am almost 100% sure would NOT be the cause**