Newark toyota/scionworld Service department fail

[The01Cav]

Alright, Let me just start off by saying this tC has been bad luck since the day it was bought "April 1, 2008" haha I know april fools right. Well anyway we bought the car and had to wait to take delivery because the spoiler for the tC was on back order. Okay no big deal, go in for the first free oil change, come home to find that the car had all 4 wheels gouged up from the socket. Called toyota and had them look at the wheels, they had someone "repaint" the wheels. Go up inspect the car, the color isn't even close to matching. Alright they keep the car and repaint again. Still doesn't match but we say screw it and go on our way. So goes in for the next oil change and come back to find the rocker molding popped out and oil all over the carpet and door sill. Not too happy about that. Next it goes in for warranty repair to replace a A post pillar that the fabric was lifting on. Come out to find the windshield cracked where they were working, but "the car came in with the crack in the windshield" So we replace it under insurance. Now the car went in last night for a tire mount and balance and rotation, I'll let the pics speak for themselves as lets just say I am gonna fight for new wheels now.

I have no issue with the sales department at newark toyota/scionworld, they have been nothing but excelent throughout the buying experience, Dave and Tim were great to work with buying the car. I just cannot say the same for the service department.

You can see the paint lifting from whatever mobile wheel repair shop they used, as well as the marks and gouges in the wheels from mounting the tires. I am sick to my stomach seeing this.