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Old 02-22-2010, 01:36 AM   #1
JST2KWIK
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Quick Computer Help!

Hey tst, I was away this weekend and I come back to my apartment, start up my computer, and after I type in my password to log in, it goes to a blue screen saying there was some sort of error/crash. I am on it right now in safe mode.

There is also an icon on my desktop that is a note pad document saying the following:

An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x25252525, pid=10780, tid=9556
#
# Java VM: Java HotSpot(TM) Client VM (11.0-b16 mixed mode windows-x86)
# Problematic frame:
# C 0x25252525
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x0cbec800): JavaThread "thread applet-Main.class-1" [_thread_in_native, id=9556, stack(0x0cfd0000,0x0d020000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x25252525

Registers:
EAX=0x00000000, EBX=0x08e2ae30, ECX=0x025fabc8, EDX=0x00000000
ESP=0x0d01f83c, EBP=0x41444444, ESI=0x08e2ae30, EDI=0x0cbec800
EIP=0x25252525, EFLAGS=0x00010246

Top of Stack: (sp=0x0d01f83c)
0x0d01f83c: 49494959 49494949 49494949 49494949
0x0d01f84c: 5a514949 5058416a 41304130 5141416b
0x0d01f85c: 32424132 42304242 58424142 42413850
0x0d01f86c: 4e494a75 4c704e70 6a706e50 4e504c30
0x0d01f87c: 4e506c70 48704e70 37505568 77503570
0x0d01f88c: 734b6a70 49594b30 3370576c 71707730
0x0d01f89c: 3954734f 45506631 55307350 74785050
0x0d01f8ac: 516b4e4c 6e4c3450 3770706b 6e4d6e6c

Instructions: (pc=0x25252525)
0x25252515:
[error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xc0000005]

Stack: [0x0cfd0000,0x0d020000], sp=0x0d01f83c, free space=318k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x25252525

[error occurred during error reporting (printing native stack), id 0xc0000005]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

[error occurred during error reporting (printing Java stack), id 0xc0000005]


--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x0cbecc00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=10740, stack(0x0e370000,0x0e3c0000)]
0x0cbec400 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=10424, stack(0x0dd60000,0x0ddb0000)]
0x0cbed400 JavaThread "Thread-11" [_thread_blocked, id=11172, stack(0x0e290000,0x0e2e0000)]
=>0x0cbec800 JavaThread "thread applet-Main.class-1" [_thread_in_native, id=9556, stack(0x0cfd0000,0x0d020000)]
0x0cbebc00 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=11184, stack(0x0dcd0000,0x0dd20000)]
0x0cbeb800 JavaThread "Applet 1 LiveConnect Worker Thread" [_thread_blocked, id=9136, stack(0x0dc40000,0x0dc90000)]
0x0cbeb000 JavaThread "AWT-Shutdown" [_thread_blocked, id=10792, stack(0x0d4f0000,0x0d540000)]
0x0cbeac00 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=9788, stack(0x0dbb0000,0x0dc00000)]
0x0cbea400 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=10336, stack(0x0d610000,0x0d660000)]
0x0cbea000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=10836, stack(0x0d3d0000,0x0d420000)]
0x0cbe4000 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=10256, stack(0x0d7a0000,0x0d7f0000)]
0x0cbe3000 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=10300, stack(0x0d580000,0x0d5d0000)]
0x0cbd6400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=10352, stack(0x0d460000,0x0d4b0000)]
0x0263e800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=10488, stack(0x0d340000,0x0d390000)]
0x0cbb1800 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" [_thread_in_native, id=10464, stack(0x0d0b0000,0x0d100000)]
0x0cba2800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=9760, stack(0x0cf40000,0x0cf90000)]
0x02614800 JavaThread "Timer-0" [_thread_blocked, id=10476, stack(0x0ceb0000,0x0cf00000)]
0x025f3000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=8628, stack(0x0ca60000,0x0cab0000)]
0x025ee400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=11052, stack(0x0c9d0000,0x0ca20000)]
0x025ebc00 JavaThread "Attach Listener" daemon [_thread_blocked, id=11168, stack(0x0c940000,0x0c990000)]
0x025e1400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=10632, stack(0x0c8b0000,0x0c900000)]
0x025d1000 JavaThread "Finalizer" daemon [_thread_blocked, id=10368, stack(0x0c820000,0x0c870000)]
0x025cc800 JavaThread "Reference Handler" daemon [_thread_blocked, id=10704, stack(0x0c790000,0x0c7e0000)]
0x00229400 JavaThread "main" [_thread_blocked, id=10008, stack(0x00380000,0x003d0000)]

Other Threads:
0x025c7400 VMThread [stack: 0x0c700000,0x0c750000] [id=10556]
0x025fd800 WatcherThread [stack: 0x0caf0000,0x0cb40000] [id=11220]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 4544K, used 3157K [0x04640000, 0x04b20000, 0x04b20000)
eden space 4096K, 77% used [0x04640000, 0x04955720, 0x04a40000)
from space 448K, 0% used [0x04a40000, 0x04a40000, 0x04ab0000)
to space 448K, 0% used [0x04ab0000, 0x04ab0000, 0x04b20000)
tenured generation total 60544K, used 59939K [0x04b20000, 0x08640000, 0x08640000)
the space 60544K, 99% used [0x04b20000, 0x085a8d08, 0x085a8e00, 0x08640000)
compacting perm gen total 12288K, used 8201K [0x08640000, 0x09240000, 0x0c640000)
the space 12288K, 66% used [0x08640000, 0x08e42650, 0x08e42800, 0x09240000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files (x86)\Java\jre6\bin\java.exe
0x77d60000 - 0x77ec0000 C:\Windows\SysWOW64\ntdll.dll
0x76d40000 - 0x76e50000 C:\Windows\syswow64\kernel32.dll
0x77740000 - 0x77806000 C:\Windows\syswow64\ADVAPI32.dll
0x76a70000 - 0x76b60000 C:\Windows\syswow64\RPCRT4.dll
0x75d30000 - 0x75d90000 C:\Windows\syswow64\Secur32.dll
0x6db70000 - 0x6db8e000 C:\Windows\system32\ShimEng.dll
0x715e0000 - 0x7160c000 C:\Windows\system32\apphelp.dll
0x6acd0000 - 0x6ad58000 C:\Windows\AppPatch\AcLayers.DLL
0x76fe0000 - 0x770b0000 C:\Windows\syswow64\USER32.dll
0x769e0000 - 0x76a70000 C:\Windows\syswow64\GDI32.dll
0x75ed0000 - 0x769e0000 C:\Windows\syswow64\SHELL32.dll
0x774f0000 - 0x7759a000 C:\Windows\syswow64\msvcrt.dll
0x772a0000 - 0x772f9000 C:\Windows\syswow64\SHLWAPI.dll
0x775a0000 - 0x776e5000 C:\Windows\syswow64\ole32.dll
0x76b60000 - 0x76bed000 C:\Windows\syswow64\OLEAUT32.dll
0x75a10000 - 0x75a2e000 C:\Windows\system32\USERENV.dll
0x72070000 - 0x720b2000 C:\Windows\system32\WINSPOOL.DRV
0x750a0000 - 0x750b4000 C:\Windows\system32\MPR.dll
0x77890000 - 0x778f0000 C:\Windows\system32\IMM32.DLL
0x77300000 - 0x773c8000 C:\Windows\syswow64\MSCTF.dll
0x76bf0000 - 0x76bf9000 C:\Windows\syswow64\LPK.DLL
0x778f0000 - 0x7796d000 C:\Windows\syswow64\USP10.dll
0x74160000 - 0x742fe000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb7 2f96088b0de0\comctl32.dll
0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da56000 C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
0x73240000 - 0x73272000 C:\Windows\system32\WINMM.dll
0x72030000 - 0x7206d000 C:\Windows\system32\OLEACC.dll
0x6d280000 - 0x6d288000 C:\Program Files (x86)\Java\jre6\bin\hpi.dll
0x77d30000 - 0x77d37000 C:\Windows\syswow64\PSAPI.DLL
0x6d7b0000 - 0x6d7bc000 C:\Program Files (x86)\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\Program Files (x86)\Java\jre6\bin\java.dll
0x6d7f0000 - 0x6d7ff000 C:\Program Files (x86)\Java\jre6\bin\zip.dll
0x6d430000 - 0x6d436000 C:\Program Files (x86)\Java\jre6\bin\jp2native.dll
0x6d1c0000 - 0x6d1d3000 C:\Program Files (x86)\Java\jre6\bin\deploy.dll
0x75170000 - 0x75262000 C:\Windows\system32\CRYPT32.dll
0x75a30000 - 0x75a42000 C:\Windows\system32\MSASN1.dll
0x75de0000 - 0x75ec6000 C:\Windows\syswow64\WININET.dll
0x75d90000 - 0x75d93000 C:\Windows\syswow64\Normaliz.dll
0x76c00000 - 0x76d32000 C:\Windows\syswow64\urlmon.dll
0x770b0000 - 0x77298000 C:\Windows\syswow64\iertutil.dll
0x6d6b0000 - 0x6d6f2000 C:\Program Files (x86)\Java\jre6\bin\regutils.dll
0x75bb0000 - 0x75bb8000 C:\Windows\system32\VERSION.dll
0x71e00000 - 0x72027000 C:\Windows\system32\msi.dll
0x6d610000 - 0x6d623000 C:\Program Files (x86)\Java\jre6\bin\net.dll
0x75da0000 - 0x75dcd000 C:\Windows\syswow64\WS2_32.dll
0x75dd0000 - 0x75dd6000 C:\Windows\syswow64\NSI.dll
0x74400000 - 0x7443b000 C:\Windows\system32\mswsock.dll
0x74450000 - 0x74455000 C:\Windows\System32\wship6.dll
0x6d630000 - 0x6d639000 C:\Program Files (x86)\Java\jre6\bin\nio.dll
0x6d000000 - 0x6d138000 C:\Program Files (x86)\Java\jre6\bin\awt.dll
0x74310000 - 0x7431c000 C:\Windows\system32\DWMAPI.DLL
0x74320000 - 0x743a0000 C:\Windows\system32\uxtheme.dll
0x6d220000 - 0x6d274000 C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
0x750c0000 - 0x750c5000 C:\Windows\System32\wshtcpip.dll
0x710f0000 - 0x710ff000 C:\Windows\system32\NLAapi.dll
0x75040000 - 0x75059000 C:\Windows\system32\IPHLPAPI.DLL
0x73f60000 - 0x73f95000 C:\Windows\system32\dhcpcsvc.DLL
0x73f30000 - 0x73f5c000 C:\Windows\system32\DNSAPI.dll
0x750d0000 - 0x750d7000 C:\Windows\system32\WINNSI.DLL
0x75010000 - 0x75032000 C:\Windows\system32\dhcpcsvc6.DLL
0x71bc0000 - 0x71bcf000 C:\Windows\system32\napinsp.dll
0x71ab0000 - 0x71ac2000 C:\Windows\system32\pnrpnsp.dll
0x71ae0000 - 0x71ae8000 C:\Windows\System32\winrnr.dll
0x776f0000 - 0x77739000 C:\Windows\syswow64\WLDAP32.dll
0x71bd0000 - 0x71bd6000 C:\Windows\system32\rasadhlp.dll
0x74e60000 - 0x74e9b000 C:\Windows\system32\rsaenh.dll
0x6d520000 - 0x6d544000 C:\Program Files (x86)\Java\jre6\bin\jsound.dll
0x6d550000 - 0x6d558000 C:\Program Files (x86)\Java\jre6\bin\jsoundds.dll
0x6e9e0000 - 0x6ea50000 C:\Windows\system32\DSOUND.dll
0x71710000 - 0x7172a000 C:\Windows\system32\POWRPROF.dll
0x6e2d0000 - 0x6e2ff000 C:\Windows\system32\wdmaud.drv
0x71800000 - 0x71804000 C:\Windows\system32\ksuser.dll
0x6db40000 - 0x6db68000 C:\Windows\system32\MMDevAPI.DLL
0x71760000 - 0x71767000 C:\Windows\system32\AVRT.dll
0x76e50000 - 0x76fda000 C:\Windows\syswow64\SETUPAPI.dll
0x74ea0000 - 0x74ecd000 C:\Windows\system32\WINTRUST.dll
0x77970000 - 0x77999000 C:\Windows\syswow64\imagehlp.dll
0x6db10000 - 0x6db31000 C:\Windows\system32\AUDIOSES.DLL
0x6daa0000 - 0x6db06000 C:\Windows\system32\audioeng.dll
0x70d10000 - 0x70d19000 C:\Windows\system32\msacm32.drv
0x71620000 - 0x71634000 C:\Windows\system32\MSACM32.dll
0x6da90000 - 0x6da97000 C:\Windows\system32\midimap.dll

VM Arguments:
jvm_args: -D__jvm_launched=70309103972 -Xbootclasspath/a:C:\\PROGRA~2\\Java\\jre6\\lib\\deploy.jar;C:\\PR OGRA~2\\Java\\jre6\\lib\\javaws.jar;C:\\PROGRA~2\\ Java\\jre6\\lib\\plugin.jar -Dsun.plugin2.jvm.args=-D__jvm_launched=70309103972 "-Xbootclasspath/a:C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\deploy. jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\javaw s.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\plu gin.jar" "-Djava.class.path=C:\\\\PROGRA~2\\\\Java\\\\jre6\\\ \classes" --
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid5700_pipe3,read_pipe_name= jpi2_pid5700_pipe2
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Internet Explorer;;C:\Windows\system32;C:\Windows;C:\Window s\System32\Wbem;C:\Program Files (x86)\Common Files\Ulead Systems\MPEG;C:\Program Files\Intel\WiFi\bin\;C:\Program Files (x86)\QuickTime\QTSystem\
USERNAME=Justin
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 10, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows Vista Build 6002 Service Pack 2

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 7 stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

Memory: 4k page, physical 4058156k(716624k free), swap 4194303k(4194303k free)

vm_info: Java HotSpot(TM) Client VM (11.0-b16) for windows-x86 JRE (1.6.0_11-b03), built on Nov 10 2008 02:15:12 by "java_re" with MS VC++ 7.1

time: Mon Feb 15 20:10:43 2010
elapsed time: 12 seconds

I was wondering if there is anyone good with computers that knows what the hell is going on! My computer was fine when I left and I put it in shut down since I was gone the whole weekend. Any help would be greatly appreciated!!
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Old 02-22-2010, 08:45 AM   #2
jpalamar
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Back everything up, format, and re-install. Problem solved.
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Old 02-22-2010, 01:21 PM   #3
Vr-4-Life
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It looks like some piece of software that is written in java is trying to access memory that doesnt belong to it. remove java and reboot into safe mode.. the program is probably spyware of some kind and it wont run without java. After that is done and you can get into normal mode download and run malware bytes to check for spyware.
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Old 02-22-2010, 07:28 PM   #4
JST2KWIK
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thanks guys
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