Quote:
Originally Posted by Z3R0
I have pateience with those not computer savy...just not with those who act computer savy. I really hate calling any helpdesk or tech support...they dumb things down too much
|
Yeah that too. I use to be a field tech at my previous job a few years ago. If I was at a site and I need more parts I'd have to call the respective computer company...(I.E Dell, HP etc.) and damn I hated their tech support.
Not only did they barely speak English, but they never worked on the laptops or PCs that I was actually fixing, they just read from a screen and they would talk to me like I didn't know what I was doing. I've had them argue with me and tell me that the part I want isn't going to fix the issue. I even yelled at a few and asked the person if he had ever worked on the laptop I was fixing...he replied no so I was like "then shut up and send me the part I asked for." lol.
But yeah on the note about being rude...I'm sorry but I'm an ass to so many callers that call me at home. Often I don't even give them the chance to speak. Just yell at them and hang up lol.