[LSHatch]

That sucks. It's like every shop though, there are the people that get lucky and the ones that do not. Personally, I can only say good things so far about them. All parts have come when promised and I also recieved calls to make sure I did get them.

Maybe they are working on getting their act together? I don't know. I've been dealing personally with Tom. He seems to know what is really going on and how to deal with customers.

I agree with you though, you can only give a person or shop so many chances. I think you were very fair in giving three attempts. A shop has one try to keep me as a customer. It's not hard to follow up and make sure the people get what they need. If they can't do that, they don't get my business.