I got a first hand tt story.
There customer service sucks ass
I dont know how many times i went in there to buy/order parts and they just sit behind the counter like you arent even there.
after that happened like 3-4 times i got fed up with the place..
yeah every place around you will get mixed reviews. a handful of people can go there and have ZERO problems, where as another handful can go there and have nothing but nightmares. Its Just like anything, like aftermarket parts for example, you have lovers.. and you have haters.. its just some people actually have legitimate resons for hating... most just jump on whatever bandwagon is ahead at the time.
there customer service is what keeps
ME away from them.
and i enjoy working on my own vehicle