What a horror story! You should have kept your cool when the owner was getting loud and physical with you. No reason to sink to their level.
I hope everything works out and you get your money back. I am sure it won't be easy.
Also, if you need more help with your car, take it to PSI PROformance in Lansdale. They primarily work on Subbys and Travis, the owner, is definitely one of the nicest around.
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