Quote:
Originally Posted by saxon
Or not everything is done over night. I'm all about blasting bad business but you haven't even given them a full week
sent from my s4
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I agree. But when an item is in stock (even if it isn't in stock), the order in question should at least be in the system of the distributor/manufacturer after 1 full business day. "The manufacturer has received our order and we are waiting for them to fulfill it and ship it out." That's what I should have been told.
Instead I get "We are trying to get in contact with the manufacturer". I don't understand how that is standard business practice after days of waiting. I had to rattle chains before my order got placed.
As I said, Jon at THM was very nice, but quality assurance needs help, and I am not the only person to say this. I will give them a neutral review once my items come and I will cancel my dispute, but I will never do business with them again.
Logan over at WORK Wheels USA however was awesome and even gave me my tracking numbers last night, which I will assume, THM will give me today.