Quote:
Originally Posted by gurov
none of that was done. they never said they would give me a replacement, and when i filed a dispute with american express, they tried to tell me I'd have to pay them EXTRA or ship the oil cooler back that actually got to me that i paid for ($400-ish item) because amex froze the entire transaction.
this was dropshipped from manufacturer in canada via USPS, no signature confirmation that I see, repeated calling to my post office resulted in a bunch of conversations with folks that clearly do not want to be there, with every one of them saying they'll call me back and never actually calling back.
such a shame to ship $2000 worth of high quality parts using cheapest parcel available to save a buck.
|
There's your problem, you are calling them. You need to take your ass down there and get some 1 on 1 time with whoever is in charge and get some answers.