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I have Verizon now, but I think Comcast has the best customer service out of all the providers. Between Verizon and Comcast, Verizon definitely has the better product, but Comcast's customer service is fantastic. Although my Verizon never has any problems so I never have to contact them anyway. I have used the live chat a few times, calling is 10x faster IMO as far as the problem getting fixed.
And you know there is a comcast HQ right in Exton right? You could have just taken your bad box there, and swapped it for a new one, instead of waiting a week for it to arrive.
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