[S4toSTI]

About 5 minutes ago I had a woman into my store who expressed interest in getting a phone. She told me that she was sick of prepaid and thought it would be good for her grandchildren and children to be able to get a hold of her if they needed to. This women was 60 something years old I forget her birth date even though I looked at her id, she was also with her granddaughter. I talked to her about a plan and showed her a phone which i was going to give to her at no cost. She told me to be straight with her about the plan and all of the charges which I was. After deciding she wanted to go threw with it I sat back down at my computer and asked for her id. She gave it to me and I made a copy of it. I handed her back her id began entering her information. I had a feeling she was going to be a tricky one when I asked her to give me her SSN so I left that till the end. When I asked her for it she asked me why I needed it and proceeded to tell me that number is your life and if anyone had it they could do a lot of bad things with it. I told her that I understand where she is coming from and that I have had to give my social on many occasions not very willingly. She understood where i was coming from but told me even though it wasn't my policy that it was poor one and she didn't understand why she need to give it. I went into more detail with her about her running up a bill on the phone and T-mobile need to be able to know that she could pay for it. In a very polite way i told her that there was no other way for her to get a monthly phone if she wasn't willing to give me her social. I even offered for her to type it into my computer herself and press enter so i would never see it. Long long story short she left without the phone and in the nicest way told me that she was sorry but she wasn't willing to give up her SSN.

This is what i don't get. When she bought a car did she give her SSN, YES. When she bought a house did she give her SSN, YES. Moral of the story when I am selling you a phone that could possibly run up a bill to well over what your car costs in one month, why is it so ridiculous for the company to have your SSN? I am not pissed that she didn’t get the phone it just amazes me that some people are so protective of a number that Marc could get in like 20 minutes.