Quote:
Originally Posted by TROLL
Paypal is far from secure, unfortunately too many people believe what they want you to and use it without any hesitation.
However, I've got to say the responses in this thread so far are uninformed and probably mostly wrong.
How did you find that US Customs has them? If they were seized or are being returned the the sender, then the sender should volunteer to refund your money. Have you tried contacting the seller regarding this? That would be the first step.
If the seller is uncooperative this is the point where you would contact Paypal, and tell them that you did NOT receive what you ordered. If you word it any other way they will automatically deny your claim and you will have no recourse.
If you paid via credit card with paypal then you can also go to your credit card company as a backup, and they are usually very helpful in protecting you.
However, first step is to explore all possibilities directly with the seller, and also find out wth is happening with the shipment.
And in the meantime, you can order HIDs for pretty damn cheap from a variety of shops within the US, even though they all originate from overseas at least you're dealing directly with a US company. Some TST vendors even sell HIDs for cheap so you can check with them.
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Thanks, this is the accurate step by step advice I was looking for. Since I didn't order the HIDs I have to advise my friend who did, and considering I'm unfamiliar with ebay/paypal, this is a huge help.