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Don't blame it on VW..... My girlfriend has a rabbit as well, and every time she gets great service. They fix everything same day, and always wash and dry and vacuum the car before giving it back. Hell they even gave her a new 250 dollar key for free just because hers was missing the VW logo.
You also have to understand that service centers have procedures to follow. they need you to do paper work to just bring the car in, and usually you need an appointment. This isn't a pep boys where they let you borrow the code reader to pull ECU codes. For liability reasons they wont usually even touch it without all the red tape.
Also try to slow down on your rant and pay closer detail to your text. I understand your pissed off, but you type like an idiot.
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