Thats weird that everyone is having problems. I ordered a set of HID's for the first time for my E34. I heard that it takes a week to ship them. So I waited a week, and right before I was about to call them, I got an e-mail with a tracking number. I ordered Sunday, they sent it out Friday. Same thing with my dads order. We are the neighborhood jackass's rolling around with 55watt HID's.