360 issue, and what MS told me today... - TriStateTuners.com :: Home of Tristate Auto Enthusiast

TGilb2007 · 09-10-2007, 09:59 PM

Ok, so 360 #2 is now dead.... red ring o' death...

So, being as that I wanted MS to take care of this (that, and my gamestop warrenty was up), I decided to call the fine folks on XBox support, and get an RMA for the unit. Well, besides useless menu navagation, their customer service reps were very unhelpful (well, the first one. the second one was only needed since the RMA couldnt be processed at first due to network upgrades).

So, troubleshooting the unit with the rep, going over added devices and such, he asked how everything was hooked up. Ok, fine, thats normal (at APC, we ask questions about enviornment conditions too). Well, he blamed, of all things, my componet cables. Now, these are the ones that ship with the unit, and this same configuration has been used for about 15 months.

Ive learned a bit about power surges, and the damage it can do (also, its not always right off the bat, sometimes its later on that its noticable), but for some reason, blaming the HD cables for this is just plain silly. I know there are a lot of hardware defects in the unit, and sadly, this is the only console I own, and the only one I want to own.

Anyone hear of this???

**Cliff notes: Dont like dealing with XBox support, blamed some random peice of equip that i am almost 100% sure would NOT be the cause**

teh DIRT · 09-10-2007, 10:21 PM

wait. so they are blaming the cables that THEY sent you with the unit. haha, thats just plain retarded.

massone · 09-10-2007, 10:25 PM

how the **** does that affect the hardware inside the 360 to cause the red ring? man i'm thinking about selling my 360 and all my games and just pick up a ps3, the decision would be a lot easier if sony had more effing games.

Dave · 09-10-2007, 10:39 PM

Quote:

Originally Posted by massone

how the **** does that affect the hardware inside the 360 to cause the red ring? man i'm thinking about selling my 360 and all my games and just pick up a ps3, the decision would be a lot easier if sony had more effing games.

try warhawk...............its...blisssssssssssssssssss sss

P_856 · 09-10-2007, 10:45 PM

my bro is on his 4th 360 and 2nd power brick

TGilb2007 · 09-10-2007, 11:11 PM

Quote:

Originally Posted by massone

how the **** does that affect the hardware inside the 360 to cause the red ring? man i'm thinking about selling my 360 and all my games and just pick up a ps3, the decision would be a lot easier if sony had more effing games.

Sadly, that might be the worst choice to make..... it sucks too, cause i have a TON of good 360 games, and most of em arent on PS3 (BIoshock and Forza to name a couple)

Hopefully, I can work something out w/ Gamestop (since I work at one), and get this taken care of....

james_ls · 09-11-2007, 01:39 AM

That's crazy.

Let us know how this works out man!

massone · 09-11-2007, 06:21 AM

Quote:

Originally Posted by TGilb2007

Sadly, that might be the worst choice to make..... it sucks too, cause i have a TON of good 360 games, and most of em arent on PS3 (BIoshock and Forza to name a couple)

Hopefully, I can work something out w/ Gamestop (since I work at one), and get this taken care of....

Yeah the one thing keeping me from selling it is forza 2

TGilb2007 · 09-11-2007, 07:22 AM

Eh... ill just tell an employee to swap units for me......

As for selling towards something else. Not gonna happen. May invest in either a Wii or a PS3 though just for poo and giggles

GsrSiHatchie · 09-11-2007, 04:41 PM

honestly i dont know why everyone is having problems with it

my 360 was purchased off a reserve the day it came out and it still runs strong...

it has been moved with me to college on a regular tv with surge protector 1/2 the year and the rest at home on a 67 inch 1080i hd tv on a surge protector, it has been taken apart and spray painted all different colors... and is still working fine

my boy went through 2 consols like you also i just dont know the problem what i suggest is...

http://www.gamestop.com/product.asp?product%5Fid=802687

even if you have the white consol pick this one up it has updates on it from the previous modle i have... not saying the origonal doesnt work if i was buying it now i would pick that one up

good luck

360 for the win... f ps3

tjf · 09-11-2007, 04:52 PM

alot of poeple complain about the red ring of death after the updates for the games, what sucks is that if you dont have the warrantry you need to ship your xbox back to microsoft and you loose all you data on your HD

massone · 09-11-2007, 05:24 PM

how do you lose data on your hd when you're supposed to take it off before you send your 360 in?

TGilb2007 · 09-11-2007, 10:05 PM

Quote:

Originally Posted by tjf

alot of poeple complain about the red ring of death after the updates for the games, what sucks is that if you dont have the warrantry you need to ship your xbox back to microsoft and you loose all you data on your HD

Yea, MS told me to remove everything (even my 3rd party face plate), and send it back in.

Bad news is, I cant swap it right now. Gotta wait for my store manager to get back, and he should be able to do it.

Good news is: Free HDMI upgrade.

OMGz Turbo · 09-11-2007, 10:19 PM

im on my 2nd box...but mine is always perfect...you guys are just gettin ****ty boxes.

LPC · 09-12-2007, 12:03 AM

They say this is what causes the ring of death. I got my 360 in march so far so good but two of my friends had to get theres replaced already

http://www.360mods.net/News/article/sid=72.html

lagos · 09-12-2007, 02:22 AM

i bought my 360 last april, and never had a problem with it.

sponsored1 · 09-12-2007, 02:45 AM

Quote:

Originally Posted by GsrSiHatchie

honestly i dont know why everyone is having problems with it

my 360 was purchased off a reserve the day it came out and it still runs strong...

it has been moved with me to college on a regular tv with surge protector 1/2 the year and the rest at home on a 67 inch 1080i hd tv on a surge protector, it has been taken apart and spray painted all different colors... and is still working fine

my boy went through 2 consols like you also i just dont know the problem what i suggest is...

http://www.gamestop.com/product.asp?product%5Fid=802687

even if you have the white consol pick this one up it has updates on it from the previous modle i have... not saying the origonal doesnt work if i was buying it now i would pick that one up

good luck

360 for the win... f ps3

I don't think i would buy one of those after reading the reviews on them. Apparantly they melt to the side of the xbox, and also void the warranty.

http://www.circuitcity.com/ssm/Custo...Review.do#tabs

blu4door · 09-12-2007, 02:57 AM

My 360 is in Texas right now getting fixed. *twiddles thumbs while waiting for my console*

TGilb2007 · 09-12-2007, 08:33 AM

Eh... never been a fan of the intercooler units.... they do work, but only really for a short time.

Ill just wait to get my HDMI ready one instead...

CHAOS · 09-12-2007, 08:37 AM

MS support is ****ing terrible.

09-10-2007, 09:59 PM	#1
TGilb2007 Tri-State Post Whore Join Date: Dec 2006 Location: Newark, DE/Providence, RI Member #3189 My Ride: 2006 Chevy Cobalt iTrader: (0)	360 issue, and what MS told me today... Ok, so 360 #2 is now dead.... red ring o' death... So, being as that I wanted MS to take care of this (that, and my gamestop warrenty was up), I decided to call the fine folks on XBox support, and get an RMA for the unit. Well, besides useless menu navagation, their customer service reps were very unhelpful (well, the first one. the second one was only needed since the RMA couldnt be processed at first due to network upgrades). So, troubleshooting the unit with the rep, going over added devices and such, he asked how everything was hooked up. Ok, fine, thats normal (at APC, we ask questions about enviornment conditions too). Well, he blamed, of all things, my componet cables. Now, these are the ones that ship with the unit, and this same configuration has been used for about 15 months. Ive learned a bit about power surges, and the damage it can do (also, its not always right off the bat, sometimes its later on that its noticable), but for some reason, blaming the HD cables for this is just plain silly. I know there are a lot of hardware defects in the unit, and sadly, this is the only console I own, and the only one I want to own. Anyone hear of this??? Cliff notes: Dont like dealing with XBox support, blamed some random peice of equip that i am almost 100% sure would NOT be the cause __________________ 06 Cobalt LT (Daily) / 99 W Cabrio (Project)

09-10-2007, 10:25 PM	#3
massone Tri-State Addict Join Date: Jul 2006 Location: marlton, nj Member #2256 My Ride: 93 300zxtt, 07 Legacy gt iTrader: (1)	how the **** does that affect the hardware inside the 360 to cause the red ring? man i'm thinking about selling my 360 and all my games and just pick up a ps3, the decision would be a lot easier if sony had more effing games. __________________ 200 pounds is always 200 pounds

09-11-2007, 01:39 AM	#7
james_ls TST Ruined My Life! Join Date: Mar 2006 Location: Warrington Member #1614 My Ride: 1998 Acura Integra LS//VTEC iTrader: (0)	That's crazy. Let us know how this works out man! __________________ *Heller Dope* - When the ** is doper than Hellen Keller; it's Heller Dope To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. BUY MY STUFF!** To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures.

09-11-2007, 07:22 AM	#9
TGilb2007 Tri-State Post Whore Join Date: Dec 2006 Location: Newark, DE/Providence, RI Member #3189 My Ride: 2006 Chevy Cobalt iTrader: (0)	Eh... ill just tell an employee to swap units for me...... As for selling towards something else. Not gonna happen. May invest in either a Wii or a PS3 though just for poo and giggles __________________ 06 Cobalt LT (Daily) / 99 W Cabrio (Project)

09-11-2007, 04:41 PM	#10
GsrSiHatchie Tri-State Aficionado Join Date: Mar 2006 Location: Camden Co. NJ Member #1654 iTrader: (0)	honestly i dont know why everyone is having problems with it my 360 was purchased off a reserve the day it came out and it still runs strong... it has been moved with me to college on a regular tv with surge protector 1/2 the year and the rest at home on a 67 inch 1080i hd tv on a surge protector, it has been taken apart and spray painted all different colors... and is still working fine my boy went through 2 consols like you also i just dont know the problem what i suggest is... http://www.gamestop.com/product.asp?product%5Fid=802687 even if you have the white consol pick this one up it has updates on it from the previous modle i have... not saying the origonal doesnt work if i was buying it now i would pick that one up good luck 360 for the win... f ps3 __________________ Gamertag = SRTurboNJ 2004 srt To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures.

09-10-2007, 10:45 PM	#5
P_856 Tri-State Addict Join Date: Feb 2007 Location: South Jersey Member #3787 My Ride: s13 iTrader: (4)	my bro is on his 4th 360 and 2nd power brick

09-11-2007, 04:52 PM	#11
tjf Tri-State Addict Join Date: Oct 2006 Member #2754 iTrader: (1)	alot of poeple complain about the red ring of death after the updates for the games, what sucks is that if you dont have the warrantry you need to ship your xbox back to microsoft and you loose all you data on your HD

09-11-2007, 05:24 PM	#12
massone Tri-State Addict Join Date: Jul 2006 Location: marlton, nj Member #2256 My Ride: 93 300zxtt, 07 Legacy gt iTrader: (1)	how do you lose data on your hd when you're supposed to take it off before you send your 360 in? __________________ 200 pounds is always 200 pounds

09-11-2007, 10:19 PM	#14
OMGz Turbo Tri-State Post Whore Join Date: Dec 2006 Location: Ltown Member #3108 My Ride: 01' WS6..That whistles...01' Explorer 5.slow iTrader: (0)	im on my 2nd box...but mine is always perfect...you guys are just gettin **ty boxes. __________________ loading HATERS.....99% ████████████████] NO ONE CARES ABOUT BEING TTT APPROVED**

09-12-2007, 12:03 AM	#15
LPC Former Vendor Join Date: Aug 2007 Location: Yardley PA Member #5666 My Ride: 92 Eagle Talon TSI iTrader: (0)	They say this is what causes the ring of death. I got my 360 in march so far so good but two of my friends had to get theres replaced already http://www.360mods.net/News/article/sid=72.html

09-12-2007, 02:22 AM	#16
lagos Tri-State Post Whore Join Date: Oct 2005 Location: Philadelphia, PA Member #989 My Ride: Toyota Celica GT-Two iTrader: (0)	i bought my 360 last april, and never had a problem with it. __________________ To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures. The accelerator on my toyota has always been stuck to the floor.. To view links or images in signatures your post count must be 10 or greater. You currently have 0 signatures.

09-12-2007, 02:57 AM	#18
blu4door Tri-State Aficionado Join Date: Jun 2005 Location: trenton Member #504 My Ride: 1979 ford econoline van iTrader: (0)	My 360 is in Texas right now getting fixed. twiddles thumbs while waiting for my console

09-12-2007, 08:33 AM	#19
TGilb2007 Tri-State Post Whore Join Date: Dec 2006 Location: Newark, DE/Providence, RI Member #3189 My Ride: 2006 Chevy Cobalt iTrader: (0)	Eh... never been a fan of the intercooler units.... they do work, but only really for a short time. Ill just wait to get my HDMI ready one instead... __________________ 06 Cobalt LT (Daily) / 99 W Cabrio (Project)

09-12-2007, 08:37 AM	#20
CHAOS TST Ruined My Life! Banned Join Date: Jun 2006 Member #2120 My Ride: 1984 Cadillac Brougham iTrader: (1)	MS support is ****ing terrible.

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