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Old 09-26-2012, 09:44 AM   #1
HatchSurfer3
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Need computer tech help. Bad HDD

Ok, so I have an HP laptop that's about 5 years old or so. One day it just wouldn't fully boot up. Sometimes it would get stuck on the HP boot up screen and sometimes it would just remain a black screen (back lit, but still just black). I was able to access the BIOS and run a hard drive test. The attached image was the result. My question is, is there any chance of saving the data on the hard drive? Like, if I get an enclosure, would I be able to pull anything off of it, or is it just a loss cause and I should trash it? Any help is greatly appreciated. Thanks!
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Old 09-26-2012, 09:50 AM   #2
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I'm not that hardcore into this stuff... but if your despirate to get the info off there are companies out there that do data recovery from bad drives.

I doubt swapping the enclosuer would make any difference.
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Old 09-26-2012, 10:00 AM   #3
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You still have a chance to save the data.

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Old 09-26-2012, 10:03 AM   #4
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Originally Posted by jpalamar View Post
I'm not that hardcore into this stuff... but if your despirate to get the info off there are companies out there that do data recovery from bad drives.

I doubt swapping the enclosuer would make any difference.
Yea, I don't really feel like paying a bunch of money for it though. Plus I generally don't trust people haha. When I say enclosure, I mean to make it external and try and just pull data from it, not put it in a different comp or something.

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You still have a chance to save the data.

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So you think its worth it to buy an external enclosure and try and recover what I can?
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Old 09-26-2012, 10:10 AM   #5
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Well I don't know if they have enclosers for 2.5" laptop drives. I have only seen them in 3.5" and ssd. If you do find one buy it, slap the hard drive in and plug it into a different pc. It might not work first put keep trying. If you cant find one you can buy another 2.5" hdd, install windows in it, install it on your laptop (if it allows you to install 2 hdd). Then go to bios and change the boot drive to the new hdd. This would slloe you access the limped hdd.

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Old 09-26-2012, 10:14 AM   #6
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Originally Posted by WolfsFang View Post
Well I don't know if they have enclosers for 2.5" laptop drives. I have only seen them in 3.5" and ssd. If you do find one buy it, slap the hard drive in and plug it into a different pc. It might not work first put keep trying. If you cant find one you can buy another 2.5" hdd, install windows in it, install it on your laptop (if it allows you to install 2 hdd). Then go to bios and change the boot drive to the new hdd. This would slloe you access the limped hdd.

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Awesome thank you! They do make them for 2.5" drives. I just didn't want to buy one if there was not point. I'll give that a shot.
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Old 09-26-2012, 10:16 AM   #7
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Quote:
Originally Posted by WolfsFang View Post
Well I don't know if they have enclosers for 2.5" laptop drives. I have only seen them in 3.5" and ssd. If you do find one buy it, slap the hard drive in and plug it into a different pc. It might not work first put keep trying. If you cant find one you can buy another 2.5" hdd, install windows in it, install it on your laptop (if it allows you to install 2 hdd). Then go to bios and change the boot drive to the new hdd. This would slloe you access the limped hdd.

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http://www.newegg.com/Product/Produc...82E16817153066

The free route would be (from another computer obviously) download a copy of Bart PE, burn it as a bootable disk (or make it bootable from a USB drive), and get your data back that way. Bart PE is a "Windows Environment" boot utility so it is easy to navigate. You should be able to copy the info you want off the bad HDD very easily this way.
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Old 09-26-2012, 12:18 PM   #8
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Quote:
Originally Posted by Bates View Post
http://www.newegg.com/Product/Produc...82E16817153066

The free route would be (from another computer obviously) download a copy of Bart PE, burn it as a bootable disk (or make it bootable from a USB drive), and get your data back that way. Bart PE is a "Windows Environment" boot utility so it is easy to navigate. You should be able to copy the info you want off the bad HDD very easily this way.
Ah, I should've just spent the money to get that one. I ordered this one instead (before I saw your post): http://www.buy.com/pr/product.aspx?sku=211934983

Hopefully it works though. If not I will definitely try the Bart PE way. There are just a lot of pics and music on there I want to pull off. Would it be worth it to buy a new HD and try and get the laptop back up and running or should I just order a whole new one? It was top of the line 4-5 years ago, but crap advances so fast nowadays. It worked great before the HD went though.
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Old 09-26-2012, 12:21 PM   #9
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External enclosure and if it starts failing while you are copying, stick it in the freezer, wait a few hours and run it from inside the freezer (not a joke).

Last edited by AutobahnRacer; 09-26-2012 at 12:38 PM.
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Old 09-26-2012, 12:29 PM   #10
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Ah, I should've just spent the money to get that one. I ordered this one instead (before I saw your post): http://www.buy.com/pr/product.aspx?sku=211934983

Hopefully it works though. If not I will definitely try the Bart PE way. There are just a lot of pics and music on there I want to pull off. Would it be worth it to buy a new HD and try and get the laptop back up and running or should I just order a whole new one? It was top of the line 4-5 years ago, but crap advances so fast nowadays. It worked great before the HD went though.
Just replace the HDD. No point in spending extra money right now that a 75$ hard drive can easily fix. Try to get a 7200RPM hard drive, or drop some extra cash on 256GB Solid State Drive, and your laptop will not only be more reliable, but also worlds faster.
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Old 09-26-2012, 12:45 PM   #11
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Originally Posted by Bates View Post
Just replace the HDD. No point in spending extra money right now that a 75$ hard drive can easily fix. Try to get a 7200RPM hard drive, or drop some extra cash on 256GB Solid State Drive, and your laptop will not only be more reliable, but also worlds faster.
He/she still wants the data off regardless.
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Old 09-26-2012, 12:54 PM   #12
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External enclosure and if it starts failing while you are copying, stick it in the freezer, wait a few hours and run it from inside the freezer (not a joke).
Haha really? I can just imagine someone walking in my house while I'm sitting on my kitchen floor with my hdd in my freezer haha.

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Just replace the HDD. No point in spending extra money right now that a 75$ hard drive can easily fix. Try to get a 7200RPM hard drive, or drop some extra cash on 256GB Solid State Drive, and your laptop will not only be more reliable, but also worlds faster.
Yea, you're right. That's probably the best route. Thanks

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He/she still wants the data off regardless.
True, but I asked if I should just get a new hdd or get a whole new laptop after. He was helping me with that aspect too.

I appreciate all the help guys.
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Old 09-26-2012, 12:54 PM   #13
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He/she still wants the data off regardless.
Yes I gave him 2 solutions for getting the data.

I was answering this question in my previous post: "Would it be worth it to buy a new HD and try and get the laptop back up and running or should I just order a whole new one?"
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Old 09-26-2012, 01:23 PM   #14
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Yes I gave him 2 solutions for getting the data.

I was answering this question in my previous post: "Would it be worth it to buy a new HD and try and get the laptop back up and running or should I just order a whole new one?"

Missed that. Semi-Multi-tasking right now.
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Old 09-26-2012, 01:24 PM   #15
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Haha really? I can just imagine someone walking in my house while I'm sitting on my kitchen floor with my hdd in my freezer haha.

The freezer thing does work if it's not completely shot. It can buy you enough time to copy some data.
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Old 09-26-2012, 01:36 PM   #16
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The freezer thing does work if it's not completely shot. It can buy you enough time to copy some data.
Well it depends on what is screwed up with the HDD. If it is the controller board, then no amount of deep freezing will bring it back to life lol. If the platters or the magnets however are the culprits, then making them icy can work pretty good.

When you are done with the crappy hard drive, take that bitch apart and extract the magnets. They are a high powered and lots of fun... At least I think so. Play Frisbee with the plates too lol.
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Old 09-26-2012, 02:33 PM   #17
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Well it depends on what is screwed up with the HDD. If it is the controller board, then no amount of deep freezing will bring it back to life lol. If the platters or the magnets however are the culprits, then making them icy can work pretty good.

When you are done with the crappy hard drive, take that bitch apart and extract the magnets. They are a high powered and lots of fun... At least I think so. Play Frisbee with the plates too lol.
Correct. But really no way of knowing by the screenshot.

Try the external enclosure in the freezer. After that do what Bates said and take it apart, it is quite fun to play with.
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Old 09-27-2012, 09:36 AM   #18
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Haha well good to know I'll have a toy to play with once i get all the info off! Hopefully it just works right off so I don't have to deal with the freezer or anything else.

This may be a dumb questions, but I've never really dealt to much with comp hardware. It seems the HDD that was in the laptop was just a SATA. Can I replace it with a SATA 2 or 3 without any problems? There's some decent deals on solid state 6Gb/s, but just want to make sure its compatible. Thanks again.
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Old 09-27-2012, 09:49 AM   #19
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A SATA 3 drive will work in any SATA port, it just won't be as fast.
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Old 09-27-2012, 10:07 AM   #20
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A SATA 3 drive will work in any SATA port, it just won't be as fast.
Fantastic. As long as it works that's my main concern. Would it be beneficial to find a regular SATA though, or are you saying it just wouldn't be as fast as it could be in a SATA 3 port? You've been a huge help Bates, I really appreciate it.
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