360 issue, and what MS told me today...

[TGilb2007]

Ok, so 360 #2 is now dead.... red ring o' death...

So, being as that I wanted MS to take care of this (that, and my gamestop warrenty was up), I decided to call the fine folks on XBox support, and get an RMA for the unit. Well, besides useless menu navagation, their customer service reps were very unhelpful (well, the first one. the second one was only needed since the RMA couldnt be processed at first due to network upgrades).

So, troubleshooting the unit with the rep, going over added devices and such, he asked how everything was hooked up. Ok, fine, thats normal (at APC, we ask questions about enviornment conditions too). Well, he blamed, of all things, my componet cables. Now, these are the ones that ship with the unit, and this same configuration has been used for about 15 months.

Ive learned a bit about power surges, and the damage it can do (also, its not always right off the bat, sometimes its later on that its noticable), but for some reason, blaming the HD cables for this is just plain silly. I know there are a lot of hardware defects in the unit, and sadly, this is the only console I own, and the only one I want to own.

Anyone hear of this???

**Cliff notes: Dont like dealing with XBox support, blamed some random peice of equip that i am almost 100% sure would NOT be the cause**

[teh DIRT]

wait. so they are blaming the cables that THEY sent you with the unit. haha, thats just plain retarded.

[massone]

how the **** does that affect the hardware inside the 360 to cause the red ring? man i'm thinking about selling my 360 and all my games and just pick up a ps3, the decision would be a lot easier if sony had more effing games.

[Dave]

how the **** does that affect the hardware inside the 360 to cause the red ring? man i'm thinking about selling my 360 and all my games and just pick up a ps3, the decision would be a lot easier if sony had more effing games.

try warhawk...............its...blisssssssssssssssssss sss

[P_856]

my bro is on his 4th 360 and 2nd power brick

[TGilb2007]

how the **** does that affect the hardware inside the 360 to cause the red ring? man i'm thinking about selling my 360 and all my games and just pick up a ps3, the decision would be a lot easier if sony had more effing games.


Sadly, that might be the worst choice to make..... it sucks too, cause i have a TON of good 360 games, and most of em arent on PS3 (BIoshock and Forza to name a couple)



Hopefully, I can work something out w/ Gamestop (since I work at one), and get this taken care of....

[james_ls]

That's crazy.

Let us know how this works out man!

[massone]

Sadly, that might be the worst choice to make..... it sucks too, cause i have a TON of good 360 games, and most of em arent on PS3 (BIoshock and Forza to name a couple)



Hopefully, I can work something out w/ Gamestop (since I work at one), and get this taken care of....

Yeah the one thing keeping me from selling it is forza 2

[TGilb2007]

Eh... ill just tell an employee to swap units for me......

As for selling towards something else. Not gonna happen. May invest in either a Wii or a PS3 though just for poo and giggles

[GsrSiHatchie]

honestly i dont know why everyone is having problems with it

my 360 was purchased off a reserve the day it came out and it still runs strong...

it has been moved with me to college on a regular tv with surge protector 1/2 the year and the rest at home on a 67 inch 1080i hd tv on a surge protector, it has been taken apart and spray painted all different colors... and is still working fine

my boy went through 2 consols like you also i just dont know the problem what i suggest is...

http://www.gamestop.com/product.asp?product%5Fid=802687

even if you have the white consol pick this one up it has updates on it from the previous modle i have... not saying the origonal doesnt work if i was buying it now i would pick that one up

good luck

360 for the win... f ps3

[tjf]

alot of poeple complain about the red ring of death after the updates for the games, what sucks is that if you dont have the warrantry you need to ship your xbox back to microsoft and you loose all you data on your HD

[massone]

how do you lose data on your hd when you're supposed to take it off before you send your 360 in?

[TGilb2007]

alot of poeple complain about the red ring of death after the updates for the games, what sucks is that if you dont have the warrantry you need to ship your xbox back to microsoft and you loose all you data on your HD


Yea, MS told me to remove everything (even my 3rd party face plate), and send it back in.

Bad news is, I cant swap it right now. Gotta wait for my store manager to get back, and he should be able to do it.

Good news is: Free HDMI upgrade.

[OMGz Turbo]

im on my 2nd box...but mine is always perfect...you guys are just gettin ****ty boxes.

[LPC]

They say this is what causes the ring of death. I got my 360 in march so far so good but two of my friends had to get theres replaced already:(
http://www.360mods.net/News/article/sid=72.html

[lagos]

i bought my 360 last april, and never had a problem with it.

[sponsored1]

honestly i dont know why everyone is having problems with it

my 360 was purchased off a reserve the day it came out and it still runs strong...

it has been moved with me to college on a regular tv with surge protector 1/2 the year and the rest at home on a 67 inch 1080i hd tv on a surge protector, it has been taken apart and spray painted all different colors... and is still working fine

my boy went through 2 consols like you also i just dont know the problem what i suggest is...

http://www.gamestop.com/product.asp?product%5Fid=802687

even if you have the white consol pick this one up it has updates on it from the previous modle i have... not saying the origonal doesnt work if i was buying it now i would pick that one up

good luck

360 for the win... f ps3

I don't think i would buy one of those after reading the reviews on them. Apparantly they melt to the side of the xbox, and also void the warranty.

http://www.circuitcity.com/ssm/Customer-reviews-for-Nyko-Intercooler-360-86020/sem/rpsm/oid/150747/rpem/ccd/productDetailReview.do#tabs

[blu4door]

My 360 is in Texas right now getting fixed. *twiddles thumbs while waiting for my console*

[TGilb2007]

Eh... never been a fan of the intercooler units.... they do work, but only really for a short time.

Ill just wait to get my HDMI ready one instead...

[CHAOS]

MS support is ****ing terrible.

[WhiteLightning]

Despite what everyone says or thinks PS3 is a better machine then xbox 360. I've had both systems and both are awesome to play games on but playstation is so much more reliable than the 360.

I bought my xbox 360 at the end june for 400 plus 50 for the extended warranty. I had the 360 for a week and probably played it a totatl of 5x and 3 out of those 5 times it froze after playing for only a half hour or so. I said screw it I have the warranty I'm switching for a new one and geting rid of the defective one. The guy at the joked and said he'll only take it back if i swap it for a ps3. He gave me the $100 price cut a week earlier and I took it. Never had a problem with the ps3 since I bought it *knock on wood*.

No one can argue that ps3 isn't more reliable than the 360. However, bottom line is both are great systems and have their pros and cons.

[TGilb2007]

eh.... the biggest thing keeping me away from a PS3 really is lack of titles. There really hasnt been anything thats been exclusive to the PS3 that i MUST have. And with titles like Assassians Creed, MGS4, and GTA all being on the 360 as well, im afraid that trend is going to continue.

That, and XBL is seriously one of the best things about the xbox.

/PS3 vs 360. There are other threads for that.

[GsrSiHatchie]

look at the article on IGN about the intercooler unit the new one is upgraded and gets rid of all the origonal problems but an article surfaced about the origonal one. they said defects in the intercooler only came in less then .1% of the units i have had myne on for over a year and have taken it off many times its well worth the money

the new one though is an upgrade and even though there was a .1% issue they got rid of all of them... good investment and how is xbox going to know you have one on anyway when you send it in? or tell them about it

[Dave]

eh.... the biggest thing keeping me away from a PS3 really is lack of titles. There really hasnt been anything thats been exclusive to the PS3 that i MUST have. And with titles like Assassians Creed, MGS4, and GTA all being on the 360 as well, im afraid that trend is going to continue.

That, and XBL is seriously one of the best things about the xbox.

/PS3 vs 360. There are other threads for that.

you are gonna be waiting a really long time to play mgs4 on an xbox

from the mouth of the man himself:

"But like I said, MGS4 is aimed for the movie theatre, it's aimed for the PS3, so the game's scenario and graphics need this theatre-type hardware. It's when a producer has a game that can work on the 'DVD level' that a game will go multiplatform", he says. Sorry kids. Your "OMGMGS4360" banners will have to come out another day.

Since we've opened up this can of worms, I may as well get his thoughts on it. Why, I ask, do you think this rumour simply refuses to go away? "Because 360 owners want it on 360, obviously", he quips.

[TGilb2007]

you are gonna be waiting a really long time to play mgs4 on an xbox

from the mouth of the man himself:

"But like I said, MGS4 is aimed for the movie theatre, it's aimed for the PS3, so the game's scenario and graphics need this theatre-type hardware. It's when a producer has a game that can work on the 'DVD level' that a game will go multiplatform", he says. Sorry kids. Your "OMGMGS4360" banners will have to come out another day.

Since we've opened up this can of worms, I may as well get his thoughts on it. Why, I ask, do you think this rumour simply refuses to go away? "Because 360 owners want it on 360, obviously", he quips.


True statement. Cant argue that at all. Was more or less attempting to use that as an example.... bad one, but an example.

How bout this, ill compramise...... Devil May Cry 4, and Resident Evil 5. Both confirmed. :wink: