Blaise
06-01-2005, 10:24 PM
Don't get me wrong, this may make sense in a business sense, but I still don't like it. At least here in Philadelphia, Chrysler has decided that they no longer want any smaller dealerships to exist, as they only sell Dodges, or only sell Jeeps, or only chryslers, or only two out of the three. This apparently is unacceptable.
So what do they want, you ask? Superstores! Big, huge, salesperson armed factories that have all three brands under one roof. Apparently, Chrysler thinks that these places are more welcoming to customers. My ass, I would never willingly subject myself or a friend to a huge building with that many salespeople! However, I can't afford to buy a new car. So why am I ranting?
BECAUSE I HATE MEGA-CHAIN CAR PARTS PLACES. Autozone, Advance, Parts Counters at the aforementioned mega-chain dealerships, etc. I hate all of them. At least these nation-wide stores are cheap, which makes their slow-minded staff worth dealing with, but they don't carry stuff like rod bearings which I need right now to fix my car (see other thread), which means that I'm stuck with calling a dealer.
I've been getting all of my Mopar-brand stuff from a small local dealer called McGarrity & Moser (who only sells Dodge), and have had very good results, but the parts guy told me last friday that they were actually closing by June because of them being small and all. I took this to mean that they were on their last day and said goodbye.
So instead, after spending an hour on the phone telling various Autozone and Advance Auto parts employees what a rod bearing was and getting frustrated with being on hold, I decided to call some of the dealerships that weren't closing. I actually called more than one but I'm lazy and don't feel like typing them all out. Here's the best of the three:
Gary Barbera's Dodgeland
Them: Garry Barbara's Dodgeland where our service is the best and we are running some sort of promotion that will take me at least 30 seconds to spit out before you can start talking to me on the phone, how may I help you?
Me: Parts Please!
Them: Ok Hold
Music: Ba ba ba ba ba Barbara. Ba ba ba ba ba ba Barbara. Gary Barbaaaaaaaaaraaaaaaa Garyyy Barbaaaaraaaaaaaaaaaaa Gary Barbaaaaraaaaaaaaa (ba ba barbara)
Them: Parts, can you hold? *click*
Me: Not rea-- (Damnit, too late.)
Music: Ba ba ba ba ba Barbara. BA BA BA BA BA BARBA-
Them: Parts, what do you need?
Me: Rod Bearings for a '96 neon, 2.0 sohc.
Them: Ok hold.
Music: BA BA BA BA BA BARBARA. BA BA BA BA BA BARBARA. Music continues for five minutes
Me: *click, redial*
Them: Garry Barbara's Dodgeland where our service is the best and we are running some sort of promotion that will take me even longer to spit out than last time so you won't be able to say anything because my boss said so, how may I help you?
Me: Parts.
Them: Ok Hold.
Music: Isn't Barbara the best? Boy, I guess. GARRY BARRBAARAAAA---
Them: Parts, how can I help you?
Me: Yeah, I called about those rod bearings?
Them: We don't have them, you'll have to order them.
Me: Ok, how long will that take?
Them: For what car again?
Me: 1996 neon, 2.0 sohc.
Them: Hol-
Music: BA BA BA BA BA BARBARA
:thumbdow: :thumbdow: :thumbdow: :thumbdow: :thumbdow:
Finally, I gave up and called back McGarrity & Moser. Turns out they aren't closing until the END of june (thank god). Took me less than a minute to order everything I needed, was never put on hold or asked to repeat what I needed, and everything will be there by tommorrow, special order, with no up front payment. :supz:
F you Chrysler. If they can sell your cars, why do you care how big they are? Maybe this crazy concept of staying small and personal is what kept places like this afloat for more than fifty years? Or am I crazy? :rolleyes:
So what do they want, you ask? Superstores! Big, huge, salesperson armed factories that have all three brands under one roof. Apparently, Chrysler thinks that these places are more welcoming to customers. My ass, I would never willingly subject myself or a friend to a huge building with that many salespeople! However, I can't afford to buy a new car. So why am I ranting?
BECAUSE I HATE MEGA-CHAIN CAR PARTS PLACES. Autozone, Advance, Parts Counters at the aforementioned mega-chain dealerships, etc. I hate all of them. At least these nation-wide stores are cheap, which makes their slow-minded staff worth dealing with, but they don't carry stuff like rod bearings which I need right now to fix my car (see other thread), which means that I'm stuck with calling a dealer.
I've been getting all of my Mopar-brand stuff from a small local dealer called McGarrity & Moser (who only sells Dodge), and have had very good results, but the parts guy told me last friday that they were actually closing by June because of them being small and all. I took this to mean that they were on their last day and said goodbye.
So instead, after spending an hour on the phone telling various Autozone and Advance Auto parts employees what a rod bearing was and getting frustrated with being on hold, I decided to call some of the dealerships that weren't closing. I actually called more than one but I'm lazy and don't feel like typing them all out. Here's the best of the three:
Gary Barbera's Dodgeland
Them: Garry Barbara's Dodgeland where our service is the best and we are running some sort of promotion that will take me at least 30 seconds to spit out before you can start talking to me on the phone, how may I help you?
Me: Parts Please!
Them: Ok Hold
Music: Ba ba ba ba ba Barbara. Ba ba ba ba ba ba Barbara. Gary Barbaaaaaaaaaraaaaaaa Garyyy Barbaaaaraaaaaaaaaaaaa Gary Barbaaaaraaaaaaaaa (ba ba barbara)
Them: Parts, can you hold? *click*
Me: Not rea-- (Damnit, too late.)
Music: Ba ba ba ba ba Barbara. BA BA BA BA BA BARBA-
Them: Parts, what do you need?
Me: Rod Bearings for a '96 neon, 2.0 sohc.
Them: Ok hold.
Music: BA BA BA BA BA BARBARA. BA BA BA BA BA BARBARA. Music continues for five minutes
Me: *click, redial*
Them: Garry Barbara's Dodgeland where our service is the best and we are running some sort of promotion that will take me even longer to spit out than last time so you won't be able to say anything because my boss said so, how may I help you?
Me: Parts.
Them: Ok Hold.
Music: Isn't Barbara the best? Boy, I guess. GARRY BARRBAARAAAA---
Them: Parts, how can I help you?
Me: Yeah, I called about those rod bearings?
Them: We don't have them, you'll have to order them.
Me: Ok, how long will that take?
Them: For what car again?
Me: 1996 neon, 2.0 sohc.
Them: Hol-
Music: BA BA BA BA BA BARBARA
:thumbdow: :thumbdow: :thumbdow: :thumbdow: :thumbdow:
Finally, I gave up and called back McGarrity & Moser. Turns out they aren't closing until the END of june (thank god). Took me less than a minute to order everything I needed, was never put on hold or asked to repeat what I needed, and everything will be there by tommorrow, special order, with no up front payment. :supz:
F you Chrysler. If they can sell your cars, why do you care how big they are? Maybe this crazy concept of staying small and personal is what kept places like this afloat for more than fifty years? Or am I crazy? :rolleyes: