qbcsvt
01-11-2011, 12:21 AM
So, I have never been in the group buys with Chaser, nor have I planned to buy anything from them unless I am physically at their warehouse.
I decided to give ebay through FRPBODYKITS (one of Chasers distributors) a try as it was a GREAT deal and I figured when it came I would confirm bad/good fitment. Keep or sell it, etc etc.
What I did was searched MR2 Carbon Fiber and I saw the Chaser Carbon oem style cooling panel, for $1 + $25 shipping. I ended up sniping it at the end for $41.01. $66.01 and 2 weeks later I got it and it is a GREAT PRODUCT but a bit hard to install (still working on this). But the transaction itself has been extremely SMOOTH with frpbodykits (decent communication).
Good Job to FRPBODYKITS and Chaser for this!
Now on to the bad part. Purchased the CHASER OEM CARBON DOOR Panels through ebay from FRPBODYKITS. They came in 3 weeks (ordered/paid on 12/20/10 and got 1/10/11). Pretty quick and to my satisfaction, GJ to Chaser and FRPBODYKITS.
When I opened the BOX which was NOT damaged. Everything was extremely packaged well inside and super bubble wrapped. My UPS guy was like WTF i gotta wait for you to open that , LOL. So I opened it we saw the cracks blah, blah...... He told me he has worked for UPS for 30 years and I can confirm for the last 11. There is no way he could put down the package is damaged upon arrival, but he can return the part which I was informed NOT to do by the company. So I signed for it and he told me if need be he will try to add it in some notes etc, etc and if need be he can confirm.
Moving on I walk into my house take pictures, send them to FRPBODYKITS and confirm from Anthony (who picks up the phone) that he got the email and he sees clearly that its damaged. He said he has to put in a claim, they take between now and 2 months and when they get the claim money (along with having my money) they would send me a new part, etc, etc.
I went into this knowing CHASER sucks and what they have done to our community by taking deposits for parts and not delivering and keeping the money, so I decided to use my credit card through paypal and ebay. I got a chargeback approved, etc etc. So I emailed FRPBODYKITS and told them to send me a shipping label to get their parts out of my house as I have my money and they are using my house as storage
I feel bad for the middle man but maybe it will have them think twice about their relationship with Chaser as I explained to them several times that Chaser has been having issues with the car community.....
This is mainly something to watch out for with CHASER. Also I dont understing why I have to wait for claims etc and such when this is not my fault as a customer.
Pictures of the good and bad:
Good:
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Toyota%20MR2/008-1.jpg
Bad:
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel15.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel27.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel8.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel20.jpg
[QUOTE=qbcsvt]http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel15.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel32.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel8.jpg
- Amyn
I decided to give ebay through FRPBODYKITS (one of Chasers distributors) a try as it was a GREAT deal and I figured when it came I would confirm bad/good fitment. Keep or sell it, etc etc.
What I did was searched MR2 Carbon Fiber and I saw the Chaser Carbon oem style cooling panel, for $1 + $25 shipping. I ended up sniping it at the end for $41.01. $66.01 and 2 weeks later I got it and it is a GREAT PRODUCT but a bit hard to install (still working on this). But the transaction itself has been extremely SMOOTH with frpbodykits (decent communication).
Good Job to FRPBODYKITS and Chaser for this!
Now on to the bad part. Purchased the CHASER OEM CARBON DOOR Panels through ebay from FRPBODYKITS. They came in 3 weeks (ordered/paid on 12/20/10 and got 1/10/11). Pretty quick and to my satisfaction, GJ to Chaser and FRPBODYKITS.
When I opened the BOX which was NOT damaged. Everything was extremely packaged well inside and super bubble wrapped. My UPS guy was like WTF i gotta wait for you to open that , LOL. So I opened it we saw the cracks blah, blah...... He told me he has worked for UPS for 30 years and I can confirm for the last 11. There is no way he could put down the package is damaged upon arrival, but he can return the part which I was informed NOT to do by the company. So I signed for it and he told me if need be he will try to add it in some notes etc, etc and if need be he can confirm.
Moving on I walk into my house take pictures, send them to FRPBODYKITS and confirm from Anthony (who picks up the phone) that he got the email and he sees clearly that its damaged. He said he has to put in a claim, they take between now and 2 months and when they get the claim money (along with having my money) they would send me a new part, etc, etc.
I went into this knowing CHASER sucks and what they have done to our community by taking deposits for parts and not delivering and keeping the money, so I decided to use my credit card through paypal and ebay. I got a chargeback approved, etc etc. So I emailed FRPBODYKITS and told them to send me a shipping label to get their parts out of my house as I have my money and they are using my house as storage
I feel bad for the middle man but maybe it will have them think twice about their relationship with Chaser as I explained to them several times that Chaser has been having issues with the car community.....
This is mainly something to watch out for with CHASER. Also I dont understing why I have to wait for claims etc and such when this is not my fault as a customer.
Pictures of the good and bad:
Good:
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Toyota%20MR2/008-1.jpg
Bad:
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel15.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel27.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel8.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel20.jpg
[QUOTE=qbcsvt]http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel15.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel32.jpg
http://i211.photobucket.com/albums/bb242/qbshurafa/TSTraction/Parts/BrokenChaserDoorPanel8.jpg
- Amyn